Wellness Navigator

El Cajon, CA - USA

Monthly Salary: USD 21 - 23

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Department:

Health Care

Job Summary

Description

At DAP Health we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider we deliver compassionate high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health wellness programs and beyond with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate innovative organization dedicated to making a meaningful impact in the lives of those we serve. If youre looking for a dynamic and purpose-driven environment we invite you to explore the opportunity to contribute to our mission.

Job Summary
The Wellness Navigator serves as a vital member of the care team supporting patients throughtheir healthcare journey by providing care coordination linkage to services and advocacy forhealth equity. This role works across DAP Health clinics and programs focusing on reducing
barriers to care promoting patient engagement and improving health outcomes for diversepopulations. The Wellness Navigator collaborates with clinical and administrative staff externalpartners and community organizations to ensure continuity of care and access tocomprehensive services.
Supervisory Responsibilities: None
Essential Duties/Responsibilities

Develop high level expertise in Epic population management to track high-risk patientsand support appropriate engagement in care and utilization of services
Ensure appropriate and timely documentation of all patient encounters using appropriatetemplates and documentation workflows
Maintain a caseload of patients tracking attendance identifying barriers and assistingwith appointment scheduling and follow-up
Provide outreach to patients to support timely initiation and completion of care
Collaborate with clinical and administrative staff to address barriers to care and facilitatewarm hand-offs to external providers and community organizations
Coordinate and participate in multidisciplinary case conferences as needed to supportcare planning and continuity
Ensure that all care documentation is complete up-to-date and available to all careteam members
Support and collaborate on quality assurance improvement and special projects relatedto patient care
Maintain and track core performance indicators providing reports as requested
Assist patients in accessing and utilizing available services within DAP Health andtransitioning to other care as needed
Participate in events and outreach functions related to assigned program areas
Understand and promote the organizations commitment to high-quality patient-centeredcare
Participate in meetings training and collaborative activities as required
Perform other duties as assigned

Qualifications

Required Skills/Abilities

Strong interpersonal and communication skills; ability to build trust with diversepopulations
Ability to explain complex health information in a culturally sensitive and patient-centeredmanner
Excellent organizational and time management skills with the ability to manage multiplepriorities and follow-up effectively
Ability to work independently and collaboratively within a multidisciplinary team
Critical thinking and problem-solving skills to identify patient needs and appropriateinterventions
Flexibility and adaptability to respond to patient needs and program changes
Ability to speak in front of a group of professionals and be comfortable
Effective facilitation skills
Bilingual (English/Spanish) preferred with sensitivity to linguistic and cultural needs ofpatients
Proficient in using EHR patient tracking systems and basic MS applications

Education and Experience

Three years experience in a clinical setting or community health setting
Three years experience in care coordination
Knowledge and experience of health system navigation connecting patients to socialservice support agencies and resources
Knowledge of State programs
Familiarity with EHR and patient tracking systems
Current BLS certification obtained through the American Heart Association or AmericanRed Cross

Working Conditions/Physical Requirements

This position is on-site at a DAP Health Clinic
Requires current and valid drivers license and current personal auto insurance
Able to travel to DAP Health locations throughout San Diego and Riverside
This job operates in an office and clinical settings and requires frequent times of sittingstanding repetitive motion and talking.
Ability to lift up to 24 pounds

DescriptionAt DAP Health we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider we deliver compassionate high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from p...

Description

Develop high level expertise in Epic population management to track high-risk patientsand support appropriate engagement in care and utilization of services
Ensure appropriate and timely documentation of all patient encounters using appropriatetemplates and documentation workflows
Maintain a caseload of patients tracking attendance identifying barriers and assistingwith appointment scheduling and follow-up
Provide outreach to patients to support timely initiation and completion of care
Collaborate with clinical and administrative staff to address barriers to care and facilitatewarm hand-offs to external providers and community organizations
Coordinate and participate in multidisciplinary case conferences as needed to supportcare planning and continuity
Ensure that all care documentation is complete up-to-date and available to all careteam members
Support and collaborate on quality assurance improvement and special projects relatedto patient care
Maintain and track core performance indicators providing reports as requested
Assist patients in accessing and utilizing available services within DAP Health andtransitioning to other care as needed
Participate in events and outreach functions related to assigned program areas
Understand and promote the organizations commitment to high-quality patient-centeredcare
Participate in meetings training and collaborative activities as required
Perform other duties as assigned

Qualifications

Required Skills/Abilities

Strong interpersonal and communication skills; ability to build trust with diversepopulations
Ability to explain complex health information in a culturally sensitive and patient-centeredmanner
Excellent organizational and time management skills with the ability to manage multiplepriorities and follow-up effectively
Ability to work independently and collaboratively within a multidisciplinary team
Critical thinking and problem-solving skills to identify patient needs and appropriateinterventions
Flexibility and adaptability to respond to patient needs and program changes
Ability to speak in front of a group of professionals and be comfortable
Effective facilitation skills
Bilingual (English/Spanish) preferred with sensitivity to linguistic and cultural needs ofpatients
Proficient in using EHR patient tracking systems and basic MS applications

Education and Experience

Three years experience in a clinical setting or community health setting
Three years experience in care coordination
Knowledge and experience of health system navigation connecting patients to socialservice support agencies and resources
Knowledge of State programs
Familiarity with EHR and patient tracking systems
Current BLS certification obtained through the American Heart Association or AmericanRed Cross

Working Conditions/Physical Requirements

This position is on-site at a DAP Health Clinic
Requires current and valid drivers license and current personal auto insurance
Able to travel to DAP Health locations throughout San Diego and Riverside
This job operates in an office and clinical settings and requires frequent times of sittingstanding repetitive motion and talking.
Ability to lift up to 24 pounds