Vehicle Maintenance Support Administrator

Welcome to FOSS Where Values Drive Everything We Do

For over 60 years the FOSS Auto Group has been a leader in the automotive industry home to two trusted brands: Roy Foss and Foss National Leasing.Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily building a reputation for excellence in retail fleet service and innovation.

At FOSS we are guided by five principles:

• Glad to be here We show up with positivity and pride.

• Sweat the small stuff Details matter and we get them right.

• Show up for each other We succeed as a team.

• Walk the talk We lead by example.

• Set the standard We raise the bar.

We are proud of the long-standing relationships weve built with our clients customers and our team members. When you join FOSS youre joining a company that leads with heart acts with integrity and invests in your growth. If you want a workplace where your impact is celebrated youve found your next move.

About The Current Open Role

We are seeking an enthusiastic and professional Vehicle Maintenance Support Administrator to become a member of our team.

What Were Looking For

Verbal or written communications with clients and vendors to expedite repair approvals.

• Follow up with vendors for service ETAs and outstanding invoicing for processing to customers
• Update and action daily status reports for roadside or preventative maintenance activity
• Manage 3rd party rental requests
• During peak times take maintenance supplier calls from coast-to-coast as part of a team to review maintenance requests in relation to vehicle safety driver downtime customer maintenance parameters and manufacturers maintenance recommendations.
• Driver liaison as necessary to assist with vehicle operation related requests and appointment booking direction and assistance
• Other departmental duties as directed by management.

What Youll Bring

• 2-3 years Automotive experience as an Automotive Service Advisor or equivalent
• Professional phone manner and ability to remain calm in difficult situations
• Strong team player and ability to be flexible
• Positive energy and enthusiasm every day
• Bilingual French/English

What We Offer:

Competitive compensation and benefits package.

Employee team building and social events.

Learning and development programs for all team members.

Growth potential within our organization.

Employee discount programs.

Foss purchase and service program.

Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Roy Foss Automotive and Foss National Leasing we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race color religion gender gender identity or expression sexual orientation national origin age or disability. Our commitment to equal opportunity extends to all aspects of employment including hiring training promotion compensation and benefits.

FOSS Automotive Group is committed to providing an inclusive accessible work accordance with the Accessibility for Ontarians with Disabilities Act (AODA) accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness equity and respect for every employee and applicant.

Should you have any questions or concerns you can reach out to