Developer Care Expert Student Position
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Developer Care Expert youll provide exceptional support to developers ensuring smooth app integration troubleshooting issues and helping optimize their solutions. Youll collaborate with product and engineering teams to improve features and enhance the overall developer experience. Youll work on tasks both independently and as part of a team contributing to a seamless developer your day-to-day you will:
Engage with the developer community daily via Discord and tickets offering support and assistance
Review 3rd-party app submissions
Influence the way we support our developers improving their experience
Work closely with R&D teams to improve the Wix Developer Platform
Become an expert on our platform and products to provide effective operational analytical and product guidance
Provide partners with technical support for integrating with Wix APIs and frameworks
Qualifications :
1.52 years of remaining time to complete your degree
Great organizational and execution skills to effectively manage and prioritize multiple interfaces initiatives and projects
Excellent time management and strong written communication skills
Experience working with REST APIs and SDKs to integrate systems troubleshoot issues and improve functionality
Experience working with multiple teams across diverse disciplines in a fast-paced high-tech environment
Excellent communication and teamwork skills with fluency in English
Experience as a backend developer tier 3 support agent or in a QA role an advantage
Additional Information :
The Developer Relations team at Wix works closely with our growing 3rd-party developer community which includes everyone from individual developers to large organizations across the globe. We review all app submissions and help guide and support our 3rd-party partners efforts in delivering great products and solutions for Wix users.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- Access Control System
- Catering
- Assessment
- Communication
About Company
Wix is a leading global software platform for small businesses to operate online with millions of registered users in 190 countries. Wix was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute. Through free and premium subscriptio ... View more
