B2B Sales Operations Specialist (Korean Bilingual)

1. National Account Sales Operations

• Support strategic retail accounts (e.g. Costco Ulta Target Nordstrom)

• Oversee purchase order tracking allocation and fulfillment coordination

• Monitor sell-in sell-through and inventory health across accounts

• Support line reviews seasonal programs and promotional execution

• Coordinate new item setup SKU onboarding and retailer compliance requirements

2. Forecasting & Inventory Planning

• Assist in demand forecasting and replenishment planning

• Work closely with supply chain to optimize inventory levels

• Identify potential stock risks or overstock situations

• Support pricing adjustments promotional forecasting and margin analysis

3. Financial & Deduction Management

• Monitor retailer deductions chargebacks and claims

• Coordinate with Finance to reconcile invoices and AR

• Track trade spend co-op programs and promotional investments

• Analyze gross margin performance by account and SKU

4. Reporting & Business Analytics

• Prepare weekly/monthly business performance reports

• Analyze trends and provide insights to senior leadership

• Track KPI performance (sales growth IMU inventory turns margin)

• Support executive presentations and retailer business reviews

5. Cross-Functional Leadership

• Coordinate with Brand partners on pricing packaging and product changes

• Partner with Marketing on retail activations and in-store programs

• Improve internal operational workflows and reporting systems

• Support continuous improvement initiatives

Qualifications :

Required Experience

• Bachelors degree in Business Supply Chain Finance or related field

• 35 years of experience in B2B sales operations wholesale or retail management

• Experience working with major national retailers strongly preferred

• Strong Excel proficiency (advanced functions pivot tables required)

• ERP experience preferred

• Strong analytical and problem-solving skills

• Ability to manage multiple high-volume accounts simultaneously

• Strong communication and cross-functional coordination skills

• Korean Bilingual required

Preferred Industry Experience

• Beauty cosmetics or CPG distribution

• Experience with retail programs (TPD co-op IMU promotional planning)

• Knowledge of retailer compliance chargebacks and deduction processes

• Understanding of margin analysis and working capital impact

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time