Field Service Engineer

Kingston upon Hull - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Your influential mission. You will..

Be responsible for the installation commissioning support and maintenance of a diverse range of IT-based gaming systems including:

Wireless and LAN networks (including the structured cabling
Servers and associated hardware
Tablet PCs and charging stations
Software updates (with guidance from in-house specialists where required)
Assist customers with training and support

Have additional responsibilities including:

Carrying out routine and preventative maintenance
Conducting site surveys ahead of installations
Planning upcoming work in coordination with the Head of Delivery
Fact-finding/understanding problems and working closely with the support team to resolve technical issues
Consistently represent ECM Systems professionally on-site whilst delivering excellent customer service

Qualifications :

Components for success. You have

A full UK driving licence and eligible to be insured on company fleet vehicles
Willingness to travel extensively across the UK including regular overnight stays
A flexible approach to working hours (early starts evenings and occasional weekends)
Basic understanding of IT including networking knowledge
Strong technical and troubleshooting experience
A confident professional and personable even whilst under pressure
Use of MS office to produce basic technical documentation and site diagrams
Comfortability working independently and can use your own initiative to overcome unexpected problems

Youll get extra points for

Previous experience in field service installation or technical roles (full training is provided)
Experience or prior knowledge of the UK bingo casino or gaming industry

Thrive in a culture that values...

Empowerment support and mentoring
Constant learning and development opportunities
Active lifestyle and mental well-being in an international environment
Fun company events

Whatwe offer...

A Comprehensive training package including continuous personal development opportunities such as: PASMA MEWP Working at Height Asbestos Awareness Manual Handling and Lithium Battery Safety
A varied hands-on role with the opportunity to travel across the whole of the UK
Supportive team environment within a well-established organisation
Additional earning opportunities through overtime and on-call payments
To develop and learn new skills so you can progress within the group
A mobile phone and tools

Additional Information :

ECM SYSTEMS

Located in East Yorkshire near Hull ECM Systems is the UKs leading provider of bingo software and gaming technology supporting one of the largest most advanced real-time gaming networks in the country.

Our engineering team keeps over 45000 tablet PCs and mission-critical systems running smoothly in venues across the UK and Eire. With a reputation built over 25 years we combine innovation reliability and hands-on technical expertise to keep the industry moving.

Joining ECM means working with cutting-edge hardware and software solving varied technical challenges and supporting nationwide customers who rely on our technology every day. Its a role where your skills make a visible difference and where youll be part of a team known for quality support and continuous improvement.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Remote Work :

Employment Type :

Full-time

Your influential mission. You will.. Be responsible for the installation commissioning support and maintenance of a diverse range of IT-based gaming systems including:Wireless and LAN networks (including the structured cablingServers and associated hardwareTablet PCs and charging stationsSoftware up...

Your influential mission. You will..

Be responsible for the installation commissioning support and maintenance of a diverse range of IT-based gaming systems including:

Wireless and LAN networks (including the structured cabling
Servers and associated hardware
Tablet PCs and charging stations
Software updates (with guidance from in-house specialists where required)
Assist customers with training and support

Have additional responsibilities including:

Carrying out routine and preventative maintenance
Conducting site surveys ahead of installations
Planning upcoming work in coordination with the Head of Delivery
Fact-finding/understanding problems and working closely with the support team to resolve technical issues
Consistently represent ECM Systems professionally on-site whilst delivering excellent customer service

Qualifications :

Components for success. You have

A full UK driving licence and eligible to be insured on company fleet vehicles
Willingness to travel extensively across the UK including regular overnight stays
A flexible approach to working hours (early starts evenings and occasional weekends)
Basic understanding of IT including networking knowledge
Strong technical and troubleshooting experience
A confident professional and personable even whilst under pressure
Use of MS office to produce basic technical documentation and site diagrams
Comfortability working independently and can use your own initiative to overcome unexpected problems

Youll get extra points for

Previous experience in field service installation or technical roles (full training is provided)
Experience or prior knowledge of the UK bingo casino or gaming industry

Thrive in a culture that values...

Empowerment support and mentoring
Constant learning and development opportunities
Active lifestyle and mental well-being in an international environment
Fun company events

Whatwe offer...

A Comprehensive training package including continuous personal development opportunities such as: PASMA MEWP Working at Height Asbestos Awareness Manual Handling and Lithium Battery Safety
A varied hands-on role with the opportunity to travel across the whole of the UK
Supportive team environment within a well-established organisation
Additional earning opportunities through overtime and on-call payments
To develop and learn new skills so you can progress within the group
A mobile phone and tools

Additional Information :

ECM SYSTEMS

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Remote Work :

Employment Type :

Full-time

Key Skills

MobileIron
Robotics
Field Service
Mechanical Knowledge
Sonography
IP Networking
Schematics
Mechanical Engineering
Medical Imaging
Human Resources
Programmable Logic Controllers
Troubleshooting

Apply Now

About Company

Playtech

Playtech Lima es parte Playtech, el proveedor de software de juegos en línea más grande del mundo que cotiza en el mercado principal de la Bolsa de Valores de Londres. Playtech ofrece soluciones de vanguardia con valor agregado a los operadores de juegos líderes de la industria. Pued ... View more

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