Customer Data Management Business Analyst

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

We are looking for a dedicated Business Analyst to join our Customer & Supplier Primary Data this role you will serve as the vital link between business stakeholders and our technical engineering team. Your primary focus will be to ensure that our Primary Data solutionsspecifically within the Oracle Customer Data Management (CDM) platformare designed and maintained to meet complex business requirements.

You will be responsible for deep-dive data analysis requirement gathering and process documentation ensuring that our data architecture supports global business processes and high-integrity reporting.

Requirements Elicitation & Management

• Partner with global business stakeholders to identify document and validate requirements for customer and supplier data domains.

• Translate complex business needs into detailed functional specifications user stories and clear acceptance criteria.

• Manage and prioritize the product backlog in collaboration with the Product Owner and Business Owners.

Data Analysis & Solution Design

• Conduct extensive data profiling and gap analysis to identify data quality issues and integration requirements.

• Perform data mapping between source systems and the Oracle CDM platform to ensure seamless data flow and synchronization.

• Develop and maintain process models and data flow diagrams to illustrate as-is and to-be states for primary data management.

Testing & Quality Assurance

• Define and execute User Acceptance Testing (UAT) scripts to ensure delivered solutions meet the defined business requirements.

• Work closely with the QA team to validate data migrations and system enhancements.

• Identify opportunities for automated data cleansing and enrichment rules within the Oracle CDM environment.

Stakeholder Facilitation

• Act as the subject matter expert (SME) for customer and supplier data definitions and business rules.

• Facilitate workshops and meetings to resolve data conflicts between different business units.

• Provide support and documentation for end-users to ensure high adoption of primary data standards.

Basic Requirements

• Bachelors degree in relevant Computer Science Information Systems or Related Field.

• 5 years of experience as an IT professional.

• Excellent communication and interpersonal skills with the ability to bridge business and technical teams.

• Exceptional problem-solving skills and a proactive results-oriented attitude.

• Proficiency in Agile project management tools (e.g. Jira Azure DevOps).

• Oracle Customer Data Management (CDM) Experience Preferred - Note Both our Customer and Supplier Primary Data are on this platform

• Availability to work in our office in Kraków (Czerwone Maki 82) - Once or Twice a week.

In return for your expertise well support you in this new challenge with coaching & development every step of the way. Also to reward your hard work youll get:

• Strong team-oriented culture.

• Comfortable work conditions (high class offices parking space).

• Teams Learning Days Awesome Days Patent Days.

• Possibility to participate in hackathons and Alpha projects.

• Volleyball field and grill place next to the office.

• Lots of sport activities such as Moto football league Wakeboarding Snowboarding e-gaming league etc.

• Private medical & dental coverage.

• Life insurance.

• Employee Stock Plan.

• Training and broad development opportunities.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.