Business Process Manager
Job Summary
- Analyze design and improve sales and service relevant processes to enhance efficiency and alignment with business goals.
- Support the content quality of company process maps by conducting process analysis performing searches within global governance groups and engaging in discussions with process owners.
- Identify opportunities for automation digitization and standardization within focused business processes.
- Collaborate with cross-functional workstreams to streamline end-to-end workflows.
- Ensure compliance with regulatory and internal standards.
- Promote BPM best practices and establish clear roles responsibilities and training.
- Lead initiatives to upskill teams in BPM methodologies and tools (e.g. BPMN).
- Implement process governance within focused business processes and maintain process flow consistency and scalability.
- Track and report relevant KPIs providing actionable insights.
- Use process intelligence tools (e.g. Celonis) for performance monitoring and improvement.
- Act as a bridge between business units IT and senior leadership to ensure alignment on focused workstream initiatives.
- Lead workshops and meetings to map and improve current processes.
- Partner with IT to integrate BPM tools with ERP CRM and other supportive IT systems.
Qualifications :
- Bachelors Degree in Business Administration Industrial Engineering or related field.
- 5 years in BPM or I2D process management.
- Expertise in process modeling tools (e.g. BPMN Signavio).
- Familiarity with process intelligence platforms (e.g. Celonis).
- Knowledge of ERP systems (e.g. SAP Oracle) in O2C processes.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Excellent command of written and spoken English.
- Travel is expected.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Accounts Handling
- Law Enforcement
- ABB
- Gym
- Corporate Development
- Art
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more