JMP Sr Systems Engineer

JMP a subsidiary of SAS is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 35 years JMP has enabled customers to speed new drugs to market to design better products and processes and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what theyve not seen before. If you are a problem solver a connector and someone who enjoys helping others then you might just be the next person to join this dynamic growing and global team.

About the job

We are hiring for a technical role within Europe and are flexible on location. The role is to provide technical assistance for software pre-sale and post-sale activities utilizing your knowledge of one or more areas of research development or production in conjunction with data analysis methods and know-how. You will collaborate with a team of colleagues to help scientists and engineers working in research development or production understand how data analytics can better inform their decisions and save them time.

As a Sr Systems Engineer you will:

• Works with sales staff to outline available products and leverage sales opportunities.
• Build a trusted relationship with sales teams and provide practical guidance in the functional and technical aspects of JMP software and set proper expectations to ensure customer satisfaction.
• Delivers standard customized and/or strategic presentations outlining the proposed software functional capabilities competitive advantages and business benefits.
• Delivers technical architecture related information leads technical discovery sessions responds to architecture and infrastructure questions when necessary.
• Develop required client relationships in order to develop client trust and gain deeper insight to client situation needs and internal situations with the intent of developing mutually beneficial long-term JMP/client relationships.
• Maintains and develops relevant knowledge levels of technical and industry trends in order to identify impacts and opportunities created by these trends.
• Supports partner development & enablement as well as partnered sales opportunities.
• Conducts discovery meetings to collect clarify and document technical and business requirements during the sales cycle.
• Plans and implements in conjunction with Premier and Strategic teams customer retention and post-sale strategies to ensure account satisfaction.
• Provides demonstration and business development support at vendor-sponsored events trade shows and user group meetings.
• Develops familiarity with company sales initiatives product positioning pricing proposals and models.
• Strategizes with sales team on objectives of customer meetings understand how this activity relates to overall sales plan and provides functional leadership for sales opportunities.
• Participates in product solution and/or technical training to acquire and maintain detailed level of product knowledge of core components of JMP offerings.
• Works pro-actively with the extended account team of Industry Consultants Solution Architects and Technical Architects to strategize on opportunities cross-training and knowledge transfer.

Required qualifications

• Bachleors degree in Science Technology Engineering Mathematics/Statistics
• 8years of experience in technical sales marketing technical support information systems or related area of expertise
• JMP is flexible regarding employee location. Most of our technical team work from a home office in Europe.
• Fluency in English is required. Fluency in additional EU languange is a plus.
• Knowledge of research or development or production in a process industry (e.g. Chemical Pharmaceutical Biotechnology Consumer Goods Semiconductor High Technology).
• Experience of applying statistical methods or design of experiments to help increase understanding of research development or production problems.
• Strong verbal written and interpersonal communication and presentation skills.
• Ability to relate technical concepts to JMP applications and user needs.
• Ability to work and learn independently and as part of a team.
• Travel as business requirements dictate.
• Right to work in job posted countries
• Equivalent combination of related education training and experience may be considered in place of the above qualifications.

Additional competencies knowledge and skills

• Building Customer loyalty - Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
• Earning Trust - Gaining others confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges.
• Sales Persuasion - Gaining prospect or customer commitment to a product service or idea by using effective influence strategies.

You are welcome here.

At SAS and JMP its not about fitting into our culture its about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race color religion gender sexual orientation gender identity age national origin disability status protected veteran status or any other characteristic protected by law.

Job level will be determined based on the applicants education skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS and JMP only send emails from verified and email addresses and never ask for sensitive personal information or money. Should you have any doubts about the authenticity of any type of communication from for or on behalf of SAS or JMP please contact us at before taking any further action.

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