Infrastructure Operations Administrator
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Meet Benevity
Benevity is the way the world does good providing companies (and their employees) with technology to take social action on the issues they care about. Through giving volunteering grantmaking employee resource groups and micro-actions we help most of the Fortune 100 brands build better cultures and use their power for good. Were also one of the first B Corporations in Canada meaning were as committed to purpose as we are to profits. We have people working all over the world including Canada Spain Switzerland the United Kingdom the United States and more!
High-Level Overview
The Infrastructure Operations Administrator reports to the IT Manager and is a key driver in evolving our SaaS-first ecosystem. While the Service Desk ensures our people are supported you ensure our systems are scalable secure and optimized for the future.
You arent just maintaining the status quo; you are looking under the hood of our tech stack - primarily Okta Jira and our SaaS portfolio to create efficiencies and translate business requirements into technical reality. You will act as the bridge between business needs and IT execution using data-driven insights to improve how Benevity operates.
What youll do:
- Systems Optimization: Take ownership of the health and performance of our core SaaS infrastructure (Okta Jira Kandji etc.) ensuring high availability and seamless integration.
- Business Intake & Translation: Act as the primary IT point of contact for business changes. Youll intake requirements from various departments and design the technical workflows needed to initiate those changes.
- Advanced Automation: Leverage Okta Workflows and API integrations to automate manual processes reducing toil for both the IT team and the wider business.
- Infrastructure as Code (IaC): Apply IaC principles to manage SaaS configurations ensuring changes are version-controlled peer-reviewed and repeatable.
- Data-Driven Insights: Analyze system logs and ticket trends to provide actionable insights. Youll identify bottlenecks in our infrastructure and propose long-term architectural improvements.
- Security & Governance: Partner with the Security team to enforce Zero Trust principles manage lifecycle automation and ensure our SaaS sprawl is governed and cost-effective.
- Vendor Strategy: Participate in the evaluation of new SaaS products and manage technical relationships with existing infrastructure vendors to ensure we are maximizing our ROI.
What youll bring:
- A post-secondary qualification in IT or equivalent experience (minimum of 57 years in IT Operations or Systems Administration).
- Current or in-progress certification in hardware/software troubleshooting (e.g. A Network)
- Deep expertise in Okta (specifically Lifecycle Management and Workflows) and Jira Service Management administration.
- Experience in a corporate IT setting with knowledge in DNS SMTP Firewalls/NAT and WIFI
- Proven ability to use scripting (Python Bash or PowerShell) and APIs to connect disparate systems.
- Familiarity with macOS management at scale using Kandji or Jamf specifically through an automated zero-touch deployment lens.
- Experience taking high-level business requests and turning them into technical project plans or automated workflows.
- Knowledge of infrastructure as code principles
- A strong work ethic excellent interpersonal skills and the ability to both work independently and collaboratively in a dynamic team environment
Discover your purpose at work
Were not employees were Benevity-ites. From all locations backgrounds and walks of life who deserve more
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where youre valued for who you are and challenged to see who you can become
Its time to join Benevity. Were so excited to meet you.
Where We Work
At Benevity we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work strong relationships and personal well-being. For those located near one of our offices while theres no set requirement for in-office time we do value the moments when coming together in person helps us build connection and collaboration. Whether its for onboarding project work or a chance to align and bond as a team we trust our people to make thoughtful decisions about when showing up in person matters most.
Join a company where DEIB isnt a buzzword
Diversity equity inclusion and belonging are part of Benevitys DNA. Youll see the impact of our massive investment in DEIB daily from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds experiences skills and passions are what move our business and our people forward so were committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen heard and celebrated you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to
Required Experience:
Unclear Seniority
Key Skills
- Ruby
- Disaster Recovery
- Active Directory
- SOA
- Cloud
- IaaS
- PowerShell
- AWS
- Infrastructure
- Linux
- VPN
- Hyper-V
- VM
- IP
- Identity
About Company
Benevity's corporate purpose software offers the only integrated suite of community investment, employee, customer and nonprofit engagement solutions.
