Customer DevOps Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company Overview
Mindpeak is a Hamburg-based AI company applying state-of-the-art deep learning to computational pathology with a clear mission: enabling more effective personalized cancer treatment.
We work at the intersection of AI medicine and drug development-building regulatory-grade solutions that help pharma biotech and clinical partners discover validate and translate meaningful biomarkers into real-world impact.
Our technology analyzes H&E IHC and multiplex tissue data to support drug development patient stratification and clinical trials. What makes this work especially rewarding: our AI is already deployed in routine diagnostics in more than 25 countries meaning the tools we build are used by clinicians and patients every day.
At Mindpeak we believe that reliable clinically applicable AI can change how cancer is treated. If you want to work on challenging problems collaborate across disciplines and see your work make a real difference in patient care youll feel at home here.
Position Summary
This role is a unique hybrid between DevOps engineering and technical customer onboarding.
We are scaling rapidly and onboarding a growing number of laboratory customers worldwide. As a Customer DevOps Engineer you will ensure that our infrastructure deployment processes and integration tooling scale reliably across highly diverse lab environments.
This is not a classic support role. You will own the technical onboarding experience end-to-end: from deploying backend services to building robust integration tools and improving processes so each onboarding becomes faster cleaner and more scalable.
Your Responsibilities
Own technical customer onboarding
Act as the main technical contact during the onboarding phase and ensure smooth repeatable deployments for new laboratory customers.
Deploy & operate infrastructure
Deploy backend services using GitLab CI/CD and operate customer-facing services in Docker Swarm environments.
Build integration tooling
Develop and improve Python-based integration tools to connect our platform with various laboratory and hospital systems.
Scale through documentation & automation
Translate complex technical setups into clear usable documentation and improve automation so the next onboarding is easier than the last.
Ensure reliability in production
Monitor troubleshoot and stabilize Linux-based systems used by real customers in production environments.
Your Profile
Background & Experience
Strong experience with Python especially for automation and integration tasks
Hands-on experience with Docker and Docker Swarm
Solid understanding of CI/CD ideally with GitLab CI/CD
Confidence working in Linux server environments (networking permissions debugging)
Ability to communicate clearly with both technical and non-technical stakeholders
Ownership mindset: you care about outcomes not just tasks
Nice to Have:
Experience with customer-facing technical roles
Exposure to healthcare labs or regulated environments
Familiarity with APIs and system integrations
What Mindpeak Offers
The opportunity to bring cancer diagnostics to a whole new level and make a real impact on patient care.
An open creative work environment with flat hierarchies and quick decision-making.
Close collaboration with a skilled international team and experienced management.
Diverse engaging projects that help you deepen both your technical and domain expertise.
A centrally located Hamburg office with a beautiful view over the harbor.
Application Details
Please send us:
CV
University certificates and transcripts of records
Job references
Salary expectations
Earliest possible starting date
Contact:
Please note: Direct applicants only. We do not work with recruiting agencies for this position.
Required Experience:
IC
Key Skills
- Debugging
- Remote Access Software
- IT Service Management
- IOS
- Multithreading
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- Troubleshooting
About Company
We are making the difference in pathology We’re a Hamburg, Germany-based start-up with the mission to democratise cancer diagnostics. We apply artificial intelligence to improve pathologists‘ ability to identify cancer quickly and accurately. The opportunity to take cancer diagnostics ... View more
