Aviation Policy Issuance Assistant I

Key Responsibilities

• Review outgoing insurance policies forms endorsements certificates policy jackets and labels in a manner ensuring accuracy and prompt delivery.
• Assemble policies to include but not limited to pulling appropriate forms and certificates for mailing.
• Assemble policy folder to include but not limited to labeling file folder and inserting appropriate company copies into policy folder.
• Maintain current policy forms jackets etc for assembly.
• Administer proper countersignatures to policies as required by different states.
• Mail appropriate copies of policies endorsements etc. to agent.

Competencies

Planning

• Follow work plans established timelines and predefined goals for assigned work.
• Meet commitments on deadlines.

Communication

• Develop strong customer focus and high service level relationship with clients.

Cost Management

• Perform work thoroughly in a cost-efficient manner and at a high productivity level.
• Utilize company resources effectively.

Business Controls and Policies

• Comply with all corporate policies and procedures.
• Take all reasonable steps to safeguard company assets against waste loss unauthorized use and misappropriation.
• Report breakdown in controls to a supervisor or manager.

People Management

• No people management responsibility.

Education

Minimum High School or GED

Experience

2 years relevant experience

Other

Possess and have ability to apply basic knowledge of principles practices and procedures

Good written and verbal communication skills with an emphasis on confidentiality tact and diplomacy

Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously

Proficiency and experience using Microsoft Office Package (Excel Access PowerPoint Word)

Additional Working Conditions and Physical Demands

Overtime hours may be required to fulfill job responsibilities

May be required to remain stationary for extended periods of time

May be required to move up to 10 pounds

Must be able to operate a computer and other devices

Close vision and ability to adjust focus such as required to read a computer screen

Note

This document is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of all responsibilities duties and skills required for the job.

TMHCC will consider all requests for reasonable accommodation as outlined in the Employee Handbook. Management may at its discretion assign or reassign duties and responsibilities to this job at any time.