Multi Modal Freight Forwarder

Job Summary

We are seeking an experienced Multi Modal Import & Export Freight Forwarder to manage and coordinate international shipments across sea air and road freight. The successful candidate will be responsible for handling shipments from booking through to final delivery ensuring full compliance with international trade regulations while delivering a high level of customer service.

Key Responsibilities

Manage end-to-end import and export shipments via ocean air and road freight

Arrange bookings with shipping lines airlines and hauliers

Liaise with overseas agents carriers and customers to ensure smooth movement of cargo

Prepare and process all relevant shipping documentation including:

Bills of Lading Air Waybills Commercial Invoices Packing Lists Customs documentation

Arrange customs clearance and ensure compliance with all international trade regulations

Monitor shipment progress and proactively resolve any delays or issues

Provide accurate freight quotations to customers

Invoice customers and ensure all costs are correctly accounted for

Build and maintain strong relationships with customers and suppliers

Skills & Experience Required

Minimum 3-5 years experience in multi modal freight forwarding (import and export)

Strong knowledge of ocean air and road freight operations

Experience handling customs procedures and documentation

Excellent organisational and time management skills

Strong attention to detail

Ability to work under pressure and meet deadlines

Good communication skills (both written and verbal)

Commercial awareness and ability to negotiate rates

Proficiency in freight forwarding software and Microsoft Office

Desirable

CDS experience in the UK

Dangerous goods knowledge

Experience working with international agents

Additional language skills

Key Competencies

Problem-solving

Customer-focused approach

Team player

Ability to prioritise workload

Proactive and self-motivated

Requirements

Skills & Experience Required

Minimum 3-5 years experience in multi modal freight forwarding (import and export)

Strong knowledge of ocean air and road freight operations

Experience handling customs procedures and documentation

Excellent organisational and time management skills

Strong attention to detail

Ability to work under pressure and meet deadlines

Good communication skills (both written and verbal)

Commercial awareness and ability to negotiate rates

Proficiency in freight forwarding software and Microsoft Office

Desirable

CDS experience in the UK

Dangerous goods knowledge

Experience working with international agents

Additional language skills

Key Competencies

Problem-solving

Customer-focused approach

Team player

Ability to prioritise workload

Proactive and self-motivated