Desktop Engineer L3

London - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for Desktop Engineer-Le role for one of our renowned IT client in London is a contract role

Job Description: Desktop Engineer

Position Overview

We are seeking a highly skilled Desktop Engineer to join our global End User Computing team. This individual will be responsible for engineering deploying automating and supporting the modern Windows desktop environment across the enterprise. The role requires deep technical expertise strong problemsolving abilities and the ability to operate effectively within a fastpaced global environment.

You will work closely with other engineering teams service operations and security stakeholders to ensure a secure highly available and seamless experience for all end users.

Key Responsibilities

Windows Engineering & Endpoint Platform

Engineer maintain and optimize a global Windows 11 desktop environment ensuring stability performance and security.
Own OS image engineering lifecycle management configuration baselines and feature update strategies.
Lead complex troubleshooting efforts using logs diagnostics and telemetry.

Modern Device Management

Design implement and manage Microsoft Intune for configuration policy enforcement compliance application packaging and advanced device management.
Lead Windows Autopilot deployments provisioning workflows and zerotouch onboarding processes.
Integrate Intune with Azure AD security baselines conditional access and compliance frameworks.

MECM (Microsoft Endpoint Configuration Manager)

Drive all aspects of MECM administration and engineering including:

Task sequence creation and optimization (OSD refresh break/fix workflows)
Patch management and compliance reporting
Infrastructure health and performance tuning

Implement and automate MECMrelated processes to reduce operational overhead.

Automation & PowerShell Development

Design and maintain advanced PowerShell automation for:

Automation
Configuration enforcement
Remediation scripts
User provisioning
Data transformation and reporting

Develop reusable automation modules that support engineering and operational workflows.

Monitoring & Digital Experience (Nexthink Nice to Have)

Use Nexthink (or similar DEX tools) to monitor endpoint performance identify trends and proactively improve user experience.
Develop custom remote actions dashboards and investigations (if Nexthink is available).

Operational Excellence

Provide 3rdline engineering support for escalated desktop issues including collaboration with security networking server engineering and service desk teams.
Participate in an oncall rotation and support planned weekend engineering activity for global deployments.
Maintain detailed documentation runbooks and architecture diagrams.
Contribute to strategic projects such as hardware refresh OS migrations security initiatives and global transformation programmes.

Required Skills & Experience

Technical Expertise

Extensive handson experience with Windows 11 OS including registry file systems event logs troubleshooting techniques and performance tuning.
Deep knowledge of Intune Autopilot and Azure AD device management.
Strong engineeringlevel experience with MECM including deployments task sequences and compliance.
Advanced PowerShell developer capable of writing clean modular productionready automation.
Experience with enterprise patching software distribution and GPO/modern policy management.

Bonus Skills

Experience with Nexthink (dashboards investigations RA scripting).
Knowledge of Active Directory Group Policy conditional access and security baselines.
Understanding of enduser hardware (laptops workstations peripherals) and driver/firmware lifecycle management.
Familiarity with virtualization (VDI) remote access technologies and ITIL processes.

Professional Skills

Strong communication skills able to work effectively with global teams and nontechnical users.
Ability to manage multiple priorities in a highpressure environment.
Proven experience driving improvements standardization and automation.
Analytical mindset with strong attention to detail.

Education & Experience

Bachelors degree in Computer Science Information Technology or equivalent professional experience.
5 years of experience in desktop engineering or endpoint platform engineering within an enterprise environment.
Prior experience in a global or highly regulated industry is a strong plus.

We are looking for Desktop Engineer-Le role for one of our renowned IT client in London is a contract roleJob Description: Desktop EngineerPosition OverviewWe are seeking a highly skilled Desktop Engineer to join our global End User Computing team. This individual will be responsible for engineerin...