Operations Manager

PuroClean Disaster Restoration

Job Location:

Charleston, SC - USA

Yearly Salary: $ 80000 - 125000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

PuroClean of Charleston

Operations Manager -- Construction Restoration

Location: Charleston/North Charleston SC

We are rebuilding a Charleston restoration operation with a high bar for execution and ethics. This role is for a proven restoration operator who can lead teams drive quality and run tight operations inside the insurance-driven claim cycle.

Own day-to-day production operations across mitigation drying demolition mold remediation and reconstruction coordination. Youll lead technicians/estimators/subs enforce standards and ensure jobs move fast clean and profitable without compromising customer experience.

Key Responsibilities

Operational Leadership

Own scheduling dispatch sequencing and resource allocation
Implement SOPs aligned with restoration best practices/IICRC expectations
Track KPIs (cycle time margin labor productivity drying performance)

Team & Field Management

Recruit train and manage technicians estimators and subcontractors
Set performance standards and coach skill development (equipment safety documentation)
Conduct site walkthroughs QC checks and job post-mortems

Claims & Documentation

Ensure complete job documentation (photos moisture mapping measurements scope support)
Partner with estimating on supplements and adjuster/TPA coordination

Safety Compliance and Customer Experience

Enforce PPE and jobsite safety discipline
Ensure professional communication throughout the job lifecycle
Support complex claim conversations as needed

Financial & Profitability Ownership

Control labor/sub costs equipment utilization and job margins
Identify supplementation opportunities and support monthly performance reviews

Qualifications

7 or more years of restoration operations experience (water/mold/fire; full-service preferred)
Strong understanding of claim workflows and operational discipline
Comfort leading teams with metrics/KPIs and accountability
Experience coordinating a rebuild is a major plus
CAT surge experience (hurricanes/floods/freezes) a plus
Valid drivers license and acceptable driving record
Willing to complete a background check upon a conditional offer

Pay Benefits & Growth

Full-time W-2 employment.
Base salary performance bonus potential (target total $80000 to $125000)
Bonus based on profitability cycle time and KPI performance
Performance-based bonus opportunity
PTO/holidays and healthcare options (final details confirmed during hiring)
Training/certification support and meaningful autonomy as the operation scales

Why PuroClean

At PuroClean Charleston we serve people on some of the worst days of their lives after water damage fire or mold has disrupted their home or business. That responsibility demands more than technical skill. It requires integrity professionalism and trust.

This is a veteran-owned operation built with a high standard for how work is done and how customers are treated. We are rebuilding the team from the ground up with people who take pride in doing things the right way supporting each other in the field and delivering work we can stand behind. Here your work matters. You are not a number on a crew; you are part of a team setting the culture the standards and the reputation of a growing restoration operation in the Charleston community.

PuroClean is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex sexual orientation gender identity national origin age disability marital status genetic information military status or any other protected characteristic under federal state or local law. We provide reasonable accommodations for applicants and employees as required by law.

Experience

Senior-Level (8 years)

Job type

Full Time

Additional benefits

Base salary performance bonus potential (target total $80000 to $125000)
Bonus based on profitability cycle time and KPI performance
Full-time W-2 employment.
Performance-based bonus opportunity
PTO/holidays and healthcare options (final details confirmed during hiring)
Training/certification support and meaningful autonomy as the operation scales

Compensation: $80000.00 - $125000.00 per year

We Build Careers - Steve White President and COO

With over 300 locations across North America and Canada PuroClean is leading the industry in emergency property restoration services by helping families and businesses overcome the devastating setbacks caused by water fire mold biohazard and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers communities and each other.

PuroClean Disaster Restoration of Charleston locally owned and operated by Mark & Dawn Erickson is the Lowcountry leader in disaster restoration services. We have been very blessed with consistent growth of our business and loyal customers over the years. Our team has worked hard to earn us the solid reputation as the industry leader in our area and are the reason that our honesty hard work and strong knowledge base for this industry have added to our success.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

We are One Team All In Following The PuroClean Way in the spirit of Servant Leadership

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PuroClean Corporate.

Required Experience:

Manager

PuroClean of CharlestonOperations Manager -- Construction RestorationLocation: Charleston/North Charleston SCWe are rebuilding a Charleston restoration operation with a high bar for execution and ethics. This role is for a proven restoration operator who can lead teams drive quality and run tight op...