Lobby Ambassador
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
- Offer consistently professional friendly warm and engaging service
- Be available for guests at all times as a point of contact
- Maintain effective communication with all related departments to ensure a smooth service delivery
- Ensure that the rooming of all guests is according to the Swissotel standards
- Maintain an up to date knowledge of the hotel and local services and supply information and respond to guest queries
- Deal promptly efficiently and pleasantly with any queries
- Establish promote and maintain good public relations and enhances sales for the hotel at every opportunity
Qualifications :
Qualifications
- Previous customer related experience required
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- Strong interpersonal and problem solving abilities
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Additional Information :
Note: Customization may be included for any specific local or legislative requirements such as work permits
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
