AM Restaurant Supervisor at Counting House
Durham, NC - USA
Job Summary
Reports To: Food & Beverage Director Restaurant Manager
Supervises: Front of House (FOH) Staff (bussers runners servers etc.)
General Purpose: The Restaurant Supervisor oversees the operations in the dining room acting as second-in-command to the Restaurant Manager. As a visible and approachable presence in the restaurant the Supervisor coordinates the activities of the servers runners and bussers and proactively identifies and addresses issues and opportunities in the restaurant operation.
Specific Responsibilities:
- Oversee operations of the restaurant including in-room dining service and dining room.
- Maintains menus (content/cleanliness).
- Ensures the department is staffed sufficiently for each meal period.
- Provides the highest and most efficient level of service expected by the guest.
- Makes every effort to keep morale of the shifts restaurant crew high.
- Maintains a positive friendly attitude with staff & guests.
- Ensures all employees are following service standards.
- Ensures and maintains a clean and orderly restaurant & bar.
- Creates a total awareness of in-house VIPs both in-room (room service) and dining room.
- Develops a following of regulars.
- Assists/executes any and all tasks as assigned by Restaurant Managers and/or Food & Beverage Director.
Qualifications :
- Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
- Demonstrated supervision/management experience.
- Demonstrated enthusiasm for food & beverage operations.
- Must pass a background check
Education/Formal Training:
- Some college experience.
Experience:
- Two to four years in a high volume high quality restaurant operation.
- Minimum one year management/supervisory experience.
- Previous job in a restaurant line position.
Additional Information :
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex national origin disability veteran status and other legally protected characteristic. The EEO is the Law poster is available here: your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more