Transportation & Logistics Dispatcher

Job Summary

The Dispatcher is responsible for coordinating all driver communication logistics scheduling and transportation workflow for the facility. Serving as the primary point of contact for our drivers vendor partners and onsite operations the Dispatcher ensures timely pick-ups deliveries and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity managing dispatch calendars supporting shipping and receiving and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams.

Our Story So Far

Founded in 1989 and headquartered in Dallas Texas PLA is a national supply chain solutions provider offering Pallet Management Services 3PL Services Reverse Logistics Services and Freight Brokerage & Transportation Management Services handling over 115 million pallets per year for more than 1500 customers. As one of the largest pallet manufacturing and recycling companies in the United States PLA operates 76 facilities employs over 3500 team members across 23 states and continues to grow both organically and through acquisition.

Heres What We Offer

• Daily Pay Option Access your earnings before payday.
• Weekly Pay Get paid on time every week.
• PTO(Paid Time Off).
• Full Benefits: Medical Dental and Vision Insurance 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting at $28.75.
• Health Savings Account (HSA) Company contribution up to $750 annually with tax-advantaged savings.
• 401(k) retirement plan featuring up to a 4% employer match eligibility the first of the month after 90 days and access to a Financial Wellness Consultant.
• Flexible Benefits Multiple plan options to fit your needs and budget.
• Prescription Drug Coverage Low copays starting at $10 for generic medications.
• FREE Life Insurance & AD&D Basic coverage provided at no cost upon employment.
• Vision Benefits $10 eye exams and $150 frame allowance through Superior Vision by MetLife starting at $1.46 per week.
• Dental Coverage 100% preventive care coverage with MetLife plans starting at $5.76 per week.
• Voluntary Short-Term Disability (STD) Income replacement up to 60% of weekly covered earnings for a non-work-related injury or illness.
• Employee Assistance Program (EAP) Free and confidential support for work stress grief legal/financial issues and more.
• Additional Voluntary Benefits MetLife Legal and Identity Theft Services and Pet Insurance with ASPCA.
• LifeMart employee discounts (through ADP) on everyday stuff and larger purchases.
• Dell Employee Purchase Program (EPP) discounts available for personal use.

What Youll Be Doing

As a Dispatcher your responsibilities will include:

• Managing the daily dispatch of facility drivers for all pick-ups returns and vendor deliveries
• Staffing the logistics/dispatch window greeting drivers vendors and customers
• Maintaining ongoing communication with drivers and tracking movements throughout the day
• Coordinating with external carriers to ensure timely pick-ups and deliveries
• Obtaining and submitting driver paperwork bills of lading and vendor documents accurately into internal systems
• Assisting with scheduling mulch pick-ups and CHEP/Peco/ While wood pallet returns
• Supporting shipping and receiving with inventory tracking and documentation as needed
• Assisting facility leadership in managing dispatch and order calendars
• Escalating issues or delays to the Transportation Manager as appropriate
• Building strong collaborative partnerships with PLA staff vendors drivers and customers
• Performing other duties as assigned to support the transportation and logistics team

What Were Looking For

• 2 years of experience as a dispatcher logistics coordinator or related role
• Familiarity with DOT regulations is preferred
• Strong communication and customer service skills
• Ability to multi-task in a fast-paced logistics environment
• High School Diploma or equivalent preferred
• Any combination of education and experience will be considered

Physical Requirements

• Prolonged sitting and computer work
• Ability to lift up to 15 pounds
• Ability to walk into warehouse and outdoor dock areas as needed
• Must wear PPE when entering production areas

Work Environment

• Majority of duties performed in a climate-controlled office
• Occasional exposure to warehouse environments where PPE is required
• Interaction with drivers vendors and facility operations staff
• Warehouse areas may include noise forklift traffic and variable temperatures

PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you need assistance or accommodation during the application process due to a disability it is available upon request by contacting . No applicant will be penalized for requesting assistance.