Customer Service Representative
Job Summary
Campus
OSU-Center for Health Sciences
Contact Name & Email
Jamie Childers
Work Schedule
Typically Monday - Friday 8 hour shifts
Hiring Range
$16.00 - $18.00 Hourly
About this Position
This role supports both accounting and cashiering functions and involves frequent daily interaction with students and third-party billing entities. Responsibilities include processing payments answering questions related to tuition and fees maintaining and balancing a cash drawer and performing accounts receivable activities. The position also assists with student billing daily financial summaries the student refund process and other related duties as assigned.
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
- Two (2) year experience in related field
- Two (2) year experience in computer applications
- Two (2) year experience in customer service
Skills Proficiencies and/or Knowledge:
- Strong computing and organizational skills
- 10 Key by touch
Preferred Qualifications
- Associates
- Accounting or related field or technical training
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking