Position Overview:
We are seeking an experienced IT Trainer with a strong background in law firm technology environments to design develop and deliver engaging training programs for our attorneys paralegals and support staff. The ideal candidate will have hands-on experience training users on legal applications document management systems and Microsoft Office tools within a professional services context.
Responsibilities:
- Develop deliver and maintain IT training programs for end-users across all departments focusing on both technical proficiency and workflow efficiency.
- Conduct onboarding sessions for new hires ensuring they are proficient in the firms technology stack.
- Create training materials including user guides quick reference sheets and e-learning content tailored for legal professionals.
- Train users on key legal software systems such as:
- Document Management Systems (e.g. iManage NetDocuments)
- Practice Management or Billing Systems (e.g. Elite 3E Aderant)
- Timekeeping dictation and case management tools
- Deliver group and one-on-one sessions both in person and virtually across multiple offices as required.
- Collaborate with IT and Practice Support teams to identify training needs and technology adoption gaps.
- Provide post-training support and serve as a technology resource for ongoing user assistance.
- Assist with technology rollouts and upgrades developing training and communication strategies to ensure smooth transitions.
- Measure training effectiveness through feedback surveys and performance metrics implementing improvements as needed.
Required Experience:
IC
Position Overview:We are seeking an experienced IT Trainer with a strong background in law firm technology environments to design develop and deliver engaging training programs for our attorneys paralegals and support staff. The ideal candidate will have hands-on experience training users on legal a...
Position Overview:
We are seeking an experienced IT Trainer with a strong background in law firm technology environments to design develop and deliver engaging training programs for our attorneys paralegals and support staff. The ideal candidate will have hands-on experience training users on legal applications document management systems and Microsoft Office tools within a professional services context.
Responsibilities:
- Develop deliver and maintain IT training programs for end-users across all departments focusing on both technical proficiency and workflow efficiency.
- Conduct onboarding sessions for new hires ensuring they are proficient in the firms technology stack.
- Create training materials including user guides quick reference sheets and e-learning content tailored for legal professionals.
- Train users on key legal software systems such as:
- Document Management Systems (e.g. iManage NetDocuments)
- Practice Management or Billing Systems (e.g. Elite 3E Aderant)
- Timekeeping dictation and case management tools
- Deliver group and one-on-one sessions both in person and virtually across multiple offices as required.
- Collaborate with IT and Practice Support teams to identify training needs and technology adoption gaps.
- Provide post-training support and serve as a technology resource for ongoing user assistance.
- Assist with technology rollouts and upgrades developing training and communication strategies to ensure smooth transitions.
- Measure training effectiveness through feedback surveys and performance metrics implementing improvements as needed.
Required Experience:
IC
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