Security Associate

About the Johnson Museum of Art

The Johnson Museums permanent collection numbers 40000 works spanning six millennia and encompassing art from most world cultures. Among the strengths of the collection are the holdings of Asian art; more than 23000 prints drawings and photographs ranging from the fifteenth century to the present; modern and contemporary painting and sculpture; European art from ancient times to the present; African sculpture and textiles; and pre-Columbian sculpture and ceramics. Each year the Johnson Museum mounts major exhibitions and programs that present new scholarship and fresh perspectives on the works in our collection or on temporary loan. Many of these exhibitions are inspired by the Cornell curriculum and are the product of partnerships with faculty graduate students other museums research centers scholars cultural practitioners and source communities.

The Museum enhances and supports faculty teaching across Cornells schools and departments by hosting approximately 350 class sessions per academic year in the Museums galleries and classrooms. Educational outreach programs for the regional community are core to Cornell Universitys land-grant commitment to public engagement: we serve over 6000 schoolchildren from schools in a 90-mile radius of Ithaca and offer professional development training for regional teachers many of whom teach in rural areas and for whom the Museum promotes intercultural understanding and global awareness.

The Opportunity

The Museum Safety Associate supports the safety and security of the Museums collections visitors staff and facilities through daily patrols incident reporting and monitoring of security systems. The role also provides backup visitor services and reception support assists with classroom and event logistics and responds to building or facility issues as addition the position helps train and mentor volunteers and participates in professional development aligned with Cornells mission and values.

Safety & Logistics Operations (70%)

• Conduct regular patrols of galleries and public/non-public areas; maintain records of artwork locations and gallery conditions.
• Coordinate with other Museum staff to open and close the museum following established protocols. Includes activating and monitoring security systems and cameras
• Enter safety incidents into the University Incident Reporting Systems.
• Regularly inspect equipment such as 2-way radios detectors and alarm systems (e.g. battery replacements logs blueprints).
• Track and schedule/edit staff coverage calendar as needed.
• Monitor non-museum personnel such as caterers and building care staff.

Visitor Services & Reception (15%)

• Perform back-up visitor services/reception responsibilities as needed. Responsibilities include but are not limited to:
  • greet visitors provide information answer questions
  • provide classroom and event assistance to clients and educators ensuring smooth delivery of tech services and room setup
• Create/update 25Live entries by placing holds on all facility spaces entering detailed event information and aligning schedules with the in-house calendar.

Building/Facility support (5%)

• In the absence of the Building Coordinator handle emergency facility issues assess problems and call Cornell Facilities customer service provide overview of situation and answer detailed questions as needed.

Professional Development & Other Duties (10%)

• Participate in training volunteers in gallery responsibilities and the proper techniques of monitoring artwork and visitors. Monitor guide and mentor the students.
• Participate in projects with occasional work responsibility falling above or below current classification.
• Completion of university required compliance training and position specific security training.
• Seek out and attend professional development opportunities to increase effectiveness and sense of connection to Cornells mission vision and values.
• Position responsibilities may be modified.
• Attend staff meetings.

Hours and Location

The Safety Associate role is a full-time (40-hours/week) role requiring on-site presence at the Johnson Museum of Art. This position follows a flexible work schedule that includes weekdays evenings and weekends and may involve split days off and on-call availability. Shifts vary between the hours of 7:00AM and 8:00PM as Johnson Museum of Art is a 7-day per week operation.

Success Factors

You are considered competitive for this position if you demonstrate:

• Steady judgment patience and a calm presence while supporting the safety and experience of visitors interns and staff.
• Clear reliable communication that keeps the team aligned through timely updates shared email coordination and consistent follow-through.
• Strong training and mentoring skills that support student employees/volunteers and contribute to an inclusive positive learning environment.
• Flexibility and collaboration in a dynamic museum setting using creative thinking and teamwork to maintain a welcoming supportive culture.

What We Need

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• High School diploma and related experience or equivalent combination of education and experience.
• Demonstrated ability to remain calm and exercise good judgment in emergencies or high-pressure situations.
• Strong interpersonal and communication skills with the ability to interact effectively and respectfully with diverse groups including staff students visitors and external service providers.
• Ability to work independently follow established protocols.
• Basic technical proficiency with security equipment (e.g. radios detectors alarm systems) and comfort learning new software platforms (e.g. event scheduling systems incident reporting tools).
• Physical ability to patrol galleries and facilities including alternating between sitting/standing for extended periods and using staircases repeatedly.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Demonstrated skill in understanding cultural differences.

If you have all those things great! We have a few more things that we would prefer you to have but its ok if you dont.

• Prior experience in a museum cultural institution or higher education setting.
• Familiarity with 25Live web-based scheduling and calendar system EHS Incident Reporting and facilities work order systems.
• Experience liaising with external security providers law enforcement and/or facilities management teams.
• Strong organizational skills with the ability to manage multiple priorities resolve visitor concerns and troubleshoot facility issues.
• Demonstrated commitment to professional development and alignment with Cornells mission vision and values.
• Experience with audio visual equipment.

Rewards and Benefits

Cornell receives national recognition as an award-winning workplace for our health wellbeing and sustainability.

• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.

• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards Working at Cornell.

Visa sponsorship is not available for this position.

With a founding principle of ... any person ... any studyCornell is anequal opportunity employer.

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