Operational Process Analyst

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Operational Process Analyst

Description -

Job Summary
This role is responsible for executing operational processes analyzing existing sales cycle processes maintaining accurate documentation and collaborating with cross-functional teams to implement enhancements. The role engages with customers to enhance satisfaction and handles critical processes like pricing analysis and invoicing. The role utilizes business applications for data analysis ensures accuracy in deliverables and undergoes training to enhance skills.

Responsibilities
Executes processes such as configuration & quote pricing analysis bid support revenue recognition invoicing or organizational sales reporting.
Analyzes existing operational processes across the sales cycle to identify inefficiencies and areas for improvement.
Creates and maintains process documentation including standard operating procedures (SOPs) while ensuring the accuracy of data.
Collaborates with cross-functional teams to develop and implement process improvements monitoring and measuring the effectiveness of implemented changes.
Manages projects related to process improvement initiatives developing project plans timelines and budgets.
Engages with customers and stakeholders to understand their concerns and improve processes to enhance customer satisfaction.
Utilizes business applications to create insightful analyses and reports for informed decision-making.
Ensures accuracy and completeness when compiling work and presenting final deliverables to stakeholders.
Provides training on new processes and procedures communicating changes and updates effectively to all relevant stakeholders.
Stays updated with industry regulations and best practices to ensure that processes adhere to relevant regulatory and compliance standards.

Education & Experience Recommended
Four-year Degree in Sales Marketing Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 0-2 years of work experience preferably in sales operations management project management process improvement or a related field.

Preferred Certifications
Certified Sales Operations Professional (CSOP)

Knowledge & Skills
Accounting
Agile Methodology
Auditing
Automation
Business Operations
Business Process
Business Requirements
Change Management
Continuous Improvement Process
Data Analysis
Finance
Key Performance Indicators (KPIs)
Lean Manufacturing
Lean Six Sigma
Process Improvement
Project Management
SAP Applications
Six Sigma Methodology
Supply Chain
Workflow Management

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts own work and acts as a team member by providing information analysis and recommendations in support of team efforts.

Complexity
Learns to apply basic theories and concepts to work tasks.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal

Required Experience:

Operational Process AnalystDescription -Job Summary This role is responsible for executing operational processes analyzing existing sales cycle processes maintaining accurate documentation and collaborating with cross-functional teams to implement enhancements. The role engages with customers to enh...

Operational Process Analyst

Description -