Client Experience Coordinator

Audemars Piguet

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profile Job Location:

Madrid - Spain

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Working in colaboration with the sales team and under the authority of the AP House Director the Client Experience Coordiantor oversees the Hospitaity for the house and all the topics linked to Client Experience.

In charge of the comunication with clients for the AP House.

Managing daily schedule shipments of gifts and bithday presents.

Level- up the quality of service in the AP House by reaching the Hospitalitys standard define by AP HQ

Defining an F&B offer for daily activity and event activation offer.

Taking care of daily activation of the AP House as flowers fragance and other amenities.

Following the corresponding Budget

 


Qualifications :

3 years experience in hospitality reservations or a similar preferred.

Strong motivational skills.

Excellent written and spoken English additional languages are a plus.

Excellent Customer Care and teamwork skills

Ability to handle a complex multifaceted role under preassure.

 


Additional Information :

Competitive salary.

Professional development opportunities 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.


Remote Work :

No


Employment Type :

Full-time

Working in colaboration with the sales team and under the authority of the AP House Director the Client Experience Coordiantor oversees the Hospitaity for the house and all the topics linked to Client Experience.In charge of the comunication with clients for the AP House.Managing daily schedule ship...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

Le présent et le futur d’Audemars Piguet se construisent grâce à la contribution de tous nos talents. Inspirés par la richesse de notre passé, nous sommes enthousiastes à l’idée de ce que nous créerons dans le futur. Ensemble, nous sommes résolument tournés vers l’avenir et en quête c ... View more

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