IT Support Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
- First/Second line IT support for company internal users and contractors.
- Installing configuring and troubleshooting user laptops workstations printers mobile devices and other office IT equipment
- Configuring administering and updating Windows MAC Linux operating systems on user devices.
- Managing user device environment using user device management tools.
- Creating and managing user accounts in Okta AD Azure AD o365 and other systems.
- Physical network related tasks (patching device installation ports assignment cabling).
- Server and network equipment installation and maintenance cable patching in data centers and server rooms.
- Keeping inventory of IT purchases and assets - creating/updating inventory records assigning equipment to users auditing inventory performing decommissioning.
- Working closely with the facility and security teams to resolve security issues.
- Constant development and improvements of local IT infrastructure.
- Providing IT assets management according to internal procedures;
- Providing service/system operations and regular/ad-hoc maintenance to ensure fulfilment of service availability and security requirements;
- Timely incident resolution escalation to third party suppliers and problem analysis and resolution;
- Provisioning system updates and deployments according to respective internal procedures;
- User request fulfilment according to established SLAs.
- Performing other duties as asked by the manager which are related to this position or IT infrastructure.
- Logistics manage inventory and equipment between locations.
Qualifications :
- Secondary (higher special etc.) education.
- Excellent fluent written and spoken Armenian and English.
- Good communication and presentation skills
- Ability to create structured documentation
- Teamwork skills ability to take decisions solve problems independently and in the team and work under high pressure working conditions
- Fundamental IT skills hardware OS applications networking security.
- Experience in deployment and support of Microsoft Windows MacOS iOS Linux operating systems and business software.
- At least 2 year experience in supporting user IT devices hardware and software.
- Experience using and managing workstations in heterogeneous environment remote management services filesharing collaboration e-mail and directory services.
- Fundamental knowledge of IT procedures and security principles.
- Certifications on IT systems administration/support preferred.
- Enterprise employment experience preferred.
Additional Information :
- Health insurance;
- Outstanding experience in an international environment;
- Excellent working environment including gym and canteen;
- Privilege card;
If you are interested please apply by adding your CV and Motivation letter in English.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Evolution is the worlds leading provider of video-streamed Live Casino solutions, delivering world-class, as real as it gets live dealer gaming to our licensees, which include many of the worlds best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our br ... View more
