Assistant Store Manager Chadstone

H&M Group

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profile Job Location:

Chadstone - Australia

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

As an Assistant Store Manager you work closely with your Store Manager to achieve the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning talent and leadership development and structured performance management based on results values and leadership. You work in accordance with legal requirements and H&M standards policies and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

  • Regularly analyse and follow up your Stores Sales & Profit KPIs and take actions accordingly to maximise results. 

  • Together with your Store team you drive Hello Member program in line with country goals.

  • Ensure your Stores execution continuously meets H&M standards and follow up using the Customer Audit Tool. 

  • Alongside the Store Manager you manage the recruitment training development and succession planning for your Store. 

  • You evaluate and manage the performance of your Store Team including having performance development reviews putting development plans in place giving feedback and following up and taking actions to improve performance and develop your team. 

  • Secure Store Operations Best Practices in your Store according to the Area plan 


Qualifications :

To be successful in the role as Assistant Store Manager we believe you are an inclusive and confident business leader who enjoys developing your team and supporting them to reach their goals individually and as a team. You have a commercial mindset and are motivated by seeing actions turn into results. Your agile mindset means you are flexible and able to adapt to an ever-changing addition you are communicative and socially confident fostering a positive interaction with colleagues and customers. 

What you need to succeed: 

  • Customer centric approach with proven results creating a great customer experience. 

  • Strong organizational skills and the ability to prioritize multiple tasks based on the needs ofour fast-paced business. 

  • Commercial mindset with the ability to analyze figures and formulate plans to maximize sales. 

  • The ability to delegate follow up and provide straightforward feedback with the goal of coaching and developing your team. 

  • Excellent interpersonal skills and ability to communicate clearly with all team members. 

  • Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development. 


Additional Information :

This is a full-time role. Due to data policies we only accept applications through our career page.  

 

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories and ARKET

In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.


Remote Work :

No


Employment Type :

Full-time

As an Assistant Store Manager you work closely with your Store Manager to achieve the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning ...
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Key Skills

  • Labor Cost Analysis
  • Organizational skills
  • Communication skills
  • Store Management Experience
  • Management Experience
  • Retail Sales
  • Guest Services
  • Schematics
  • Merchandising
  • Cash Handling
  • Supervising Experience
  • Retail Management

About Company

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H&M, as a fashion brand, offers the latest styles and inspirations—from trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more

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