Quality Assurance Coordinator

London - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Quality Assurance (QA) Coordinator Clinical Correspondence

Salary:(Target range based on similar roles)

Location: Remote

The Opportunity

Our client is a premier psychiatry-led digital health provider during a period of rapid strategic expansion. As they scale their ADHD services under new ICB contracts maintaining the highest standards of professional communication is paramount.

We are seeking a detail-oriented Quality Assurance Coordinator to join a growing team. This is a foundational role where you will be responsible for auditing the voice of the company ensuring every piece of communication from a complex psychiatric report to a GP referral response meets the organisations elite standards.

The Role

You will act as the final line of defense for the brands professional reputation. Your day-to-day will involve reviewing multi-channel communications to ensure clinical accuracy professional tone and regulatory compliance.

Audit Excellence: Review written communication from the Business Clinicians Psychiatrists and GPs.
Standard Setting: Ensure all correspondence adheres to clinical governance standards and the companys specific high-standard tone of voice.
Feedback Loop: Provide constructive feedback to clinical and operational teams to drive continuous improvement in communication.
Groundwork & Growth: Assist the QA Lead in developing standardized templates and Best Practice guides as the department expands.
Risk Mitigation: Identify any potential red flags in communication that could lead to clinical risk or reputational damage

The Ideal Candidate

Meticulous Eye for Detail: You are the person who spots a typo or a tone shift in a 10-page report instantly.
Healthcare Experience: Previous experience in a QA Medical Secretarial or Clinical Admin role is highly advantageous.
Professional Judgment: You understand the nuance required when communicating with GPs and NHS governing bodies.
Adaptability: You enjoy the startup energy and are excited by the prospect of building a team around you as the organisation grows.

Quality Assurance (QA) Coordinator Clinical Correspondence Salary:(Target range based on similar roles) Location: Remote The Opportunity Our client is a premier psychiatry-led digital health provider during a period of rapid strategic expansion. As they scale their ADHD services under new ICB con...