EUC Support Analyst

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Experience Required: 6-8years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

As an EUC Support Analyst you will:

Install configure and maintain client computer systems operating systems and enterprise software.
Respond promptly to IT support requests and provide effective on-site or remote technical support.
Diagnose troubleshoot and resolve hardware software networking and connectivity issues.
Support LAN/WAN connectivity and ensure seamless endpoint device performance.
Manage and administer endpoint deployment configuration and patching using SCCM tools.
Install configure and maintain IP phones desktop peripherals and network printers including IMAC (Install Move Add Change) activities.
Provide support to Level 2 and Level 3 teams by performing touch services for devices not accessible remotely.
Install maintain and decommission audio-visual equipment and cabling in meeting and conference rooms.
Manage issuance tracking and maintenance of loaner devices and peripheral inventory.
Handle tape storage retrieval and offsite storage coordination as required.
Conduct site surveys to support infrastructure upgrades and large-scale deployment activities.
Advise users and stakeholders on hardware and software upgrades.
Deliver basic training to end users on device usage system functionality and best practices.

What You Bring to the Table:

68 years of overall experience in desktop support end-user computing or IT support roles.
Strong expertise in LAN/WAN networking concepts and troubleshooting methodologies.
Hands-on experience with SCCM for endpoint management deployment and patching.
Proficiency in supporting Windows operating systems and enterprise desktop environments.
Experience supporting IP phones printers audio-visual equipment and enterprise peripherals.
Strong analytical troubleshooting and problem-solving capabilities.
Excellent communication and customer service skills with the ability to support technical and non-technical users.
Good organizational and inventory management skills.

You Should Possess the Ability to:

Diagnose and resolve complex endpoint and networking issues efficiently.
Manage multiple support requests while maintaining service quality and response timelines.
Provide clear technical guidance and user training to enhance end-user productivity.
Perform hardware and software installations upgrades and system migrations.
Collaborate effectively with cross-functional IT teams and stakeholders.
Maintain accurate documentation of incidents service requests and asset tracking.
Execute IMAC activities and infrastructure setup with minimal supervision.
Support large-scale deployment relocation and infrastructure upgrade projects.

What We Bring to the Table:

Opportunities to work in a dynamic and technology-driven end-user computing environment.
Exposure to enterprise-level infrastructure deployment tools and support frameworks.
A collaborative team culture that encourages learning innovation and knowledge sharing.
Opportunities to enhance technical and professional skills through diverse support and infrastructure projects.
A stable and structured environment supporting best practices in IT service delivery.

Lets Connect

Want to discuss this opportunity in more detail Feel free to reach out.

Recruiter: Hema Murali

Phone:; Extn :148

Email:

LinkedIn: Skills:

As an EUC Support Analyst you will: Install configure and maintain client computer systems operating systems and enterprise software. Respond promptly to IT support requests and provide effective on-site or remote technical support. Diagnose troubleshoot and resolve hardware software networking and connectivity issues. Support LAN/WAN connectivity and ensure seamless endpoint device performance. Manage and administer endpoint deployment configuration and patching using SCCM tools. Install configure and maintain IP phones desktop peripherals and network printers including IMAC (Install Move Add Change) activities. Provide support to Level 2 and Level 3 teams by performing touch services for devices not accessible remotely. Install maintain and decommission audio-visual equipment and cabling in meeting and conference rooms. Manage issuance tracking and maintenance of loaner devices and peripheral inventory. Handle tape storage retrieval and offsite storage coordination as required. Conduct site surveys to support infrastructure upgrades and large-scale deployment activities. Advise users and stakeholders on hardware and software upgrades. Deliver basic training to end users on device usage system functionality and best practices. What You Bring to the Table: 68 years of overall experience in desktop support end-user computing or IT support roles. Strong expertise in LAN/WAN networking concepts and troubleshooting methodologies. Hands-on experience with SCCM for endpoint management deployment and patching. Proficiency in supporting Windows operating systems and enterprise desktop environments. Experience supporting IP phones printers audio-visual equipment and enterprise peripherals. Strong analytical troubleshooting and problem-solving capabilities. Excellent communication and customer service skills with the ability to support technical and non-technical users. Good organizational and inventory management skills. You Should Possess the Ability to: Diagnose and resolve complex endpoint and networking issues efficiently. Manage multiple support requests while maintaining service quality and response timelines. Provide clear technical guidance and user training to enhance end-user productivity. Perform hardware and software installations upgrades and system migrations. Collaborate effectively with cross-functional IT teams and stakeholders. Maintain accurate documentation of incidents service requests and asset tracking. Execute IMAC activities and infrastructure setup with minimal supervision. Support large-scale deployment relocation and infrastructure upgrade projects. What We Bring to the Table: Opportunities to work in a dynamic and technology-driven end-user computing environment. Exposure to enterprise-level infrastructure deployment tools and support frameworks. A collaborative team culture that encourages learning innovation and knowledge sharing. Opportunities to enhance technical and professional skills through diverse support and infrastructure projects. A stable and structured environment supporting best practices in IT service delivery. Lets Connect Want to discuss this opportunity in more detail Feel free to reach out. Recruiter: Hema Murali Phone:; Extn :148 Email: LinkedIn:

As an EUC Support Analyst you will:

Install configure and maintain client computer systems operating systems and enterprise software.
Respond promptly to IT support requests and provide effective on-site or remote technical support.
Diagnose troubleshoot and resolve hardware software networking and connectivity issues.
Support LAN/WAN connectivity and ensure seamless endpoint device performance.
Manage and administer endpoint deployment configuration and patching using SCCM tools.
Install configure and maintain IP phones desktop peripherals and network printers including IMAC (Install Move Add Change) activities.
Provide support to Level 2 and Level 3 teams by performing touch services for devices not accessible remotely.
Install maintain and decommission audio-visual equipment and cabling in meeting and conference rooms.
Manage issuance tracking and maintenance of loaner devices and peripheral inventory.
Handle tape storage retrieval and offsite storage coordination as required.
Conduct site surveys to support infrastructure upgrades and large-scale deployment activities.
Advise users and stakeholders on hardware and software upgrades.
Deliver basic training to end users on device usage system functionality and best practices.

What You Bring to the Table:

68 years of overall experience in desktop support end-user computing or IT support roles.
Strong expertise in LAN/WAN networking concepts and troubleshooting methodologies.
Hands-on experience with SCCM for endpoint management deployment and patching.
Proficiency in supporting Windows operating systems and enterprise desktop environments.
Experience supporting IP phones printers audio-visual equipment and enterprise peripherals.
Strong analytical troubleshooting and problem-solving capabilities.
Excellent communication and customer service skills with the ability to support technical and non-technical users.
Good organizational and inventory management skills.

You Should Possess the Ability to:

Diagnose and resolve complex endpoint and networking issues efficiently.
Manage multiple support requests while maintaining service quality and response timelines.
Provide clear technical guidance and user training to enhance end-user productivity.
Perform hardware and software installations upgrades and system migrations.
Collaborate effectively with cross-functional IT teams and stakeholders.
Maintain accurate documentation of incidents service requests and asset tracking.
Execute IMAC activities and infrastructure setup with minimal supervision.
Support large-scale deployment relocation and infrastructure upgrade projects.

What We Bring to the Table:

Opportunities to work in a dynamic and technology-driven end-user computing environment.
Exposure to enterprise-level infrastructure deployment tools and support frameworks.
A collaborative team culture that encourages learning innovation and knowledge sharing.
Opportunities to enhance technical and professional skills through diverse support and infrastructure projects.
A stable and structured environment supporting best practices in IT service delivery.