Customer Service Representative Call Center Agent

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Service Representative - Call Center Agent

We are in the People Business. What does that mean It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to customer service our agents should radiate our outgoing friendly can-do attitudes. For the right person that smile in their voice comes naturally.

Sound like you We want to speak with you!

What are the benefits

Health Dental Vision
401k Savings
Employee Advancement Career Path Development
Promote from within
Weekly drawing (gift cards electronics etc)
Paid Time Off for ALL employees starts earning from day 1!
Casual environment
DailyPay Partner - get paid daily!

What Will I Be Doing

Answering phones emails and live chat from customers
Professionally responding to customer inquiries
Identifying escalating priority issues and reporting to high-level management.
Following up on complicated customer interactions where required.
Recording details of customer interactions (proficiently and accurately)
Develop rapport with customers with an upbeat and positive attitude
Offer solutions- not excuses

What qualities do I have

Excellent customer service attitude.
Ability to engage and tailor interactions with each customer making their experience exceptional
Friendly confident and a self-starter
Strong verbal and written communicator
Positive and quick troubleshooter

What qualifications do I need

1 year of customer service-related experience (preferred)
1 year of call center (preferred)
Basic knowledge of computers e.g navigation 30 words per minute copy/paste open tabs (required)
Excellent grammar punctuation and spelling (required)

We are searching for confident self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted it boils down to being the customers first point of contact and representing our brand values through phone calls emails and live chat interactions.

Customer Service Representative - Call Center Agent We are in the People Business. What does that mean It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to customer service our agents should radiate our outgoing f...