Service Delivery Manager Junior Project Manager
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Job Location:
Hengelo - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
About the team
The Services Segment has the capabilities to deliver customized Logistic and In-Service-Support solutions to its customers. Within the Services segment around 120 employees work day and night to continuously optimize the operational availability of our customers systems. Within the Service segment we are looking for a Service Delivery Manager / Junior Project Manager.
Service Delivery Manager / Junior Project Manager
About your future job
As Service Delivery Manager / Junior Project Manager you are in daily contact with your internal and external stakeholders and coordinate our service delivery according to contracts and needs. You implement the Service Management Plan and manage the corresponding delivery team. This includes internally related stakeholders as well as external parties performing activities in this as partners or subcontractors.
You monitor the interface and relationship with the customer on the topics and performance belonging to the related services and/or deliverables including corrective actions in case of deviations.
You are the link between Service Delivery and Service Sales for optimal account management and recognizing and proposing new business opportunities.
Why youd be a good match
You are an enthusiastic and committed professional with a higher professional education (HBO) degree preferably in a commercial logistical or business administration field and able to engage easily with various stakeholders.
You are someone who likes to chat shows interest in others and is curious about how to make everything and everyone work together as well as possible. You take initiative and understand that you get much further together than alone.
You have good verbal and written expression skills in Dutch and English for communication with your colleagues and customers but also with contractual parties and colleague branches across the border for contract execution as well as knowledge sharing.
You enjoy and have experience in jointly setting up and developing the department and know how to involve and motivate various doing so you know how to empathize with your customers world and convey this to your own customer-oriented team.
What is in it for you
- A challenging job in a great team within our high-tech innovation work environment. Includes the freedom for initiative and good ideas.
- Room for personal and professional growth within our organization for example in regards to technical commercial or international skill.
- Valuable international collaboration with co-workers from 68 different countries around the globe.
- A comfortable work space in a modern environment with a focus on flexibility and the right work life balance.
- You can usually work where and whenever you want. Within Thales we aim for a 60/40 balance where you work from home at least two days a week when your role allow this.
- A good salary fitting travel allowance and the ability to personalize your employment conditions; for instance you can trade PTO for internet costs our bicycle plan company fitness and relocation costs.
- 40 days off per year (PTO).
Interested
Reach out for more information to our Talent Acquisition Partner Florianne van der Sluis via
Or apply now! Click on the button below to upload your profile and show your interest.
#LI-FV1
Required Experience:
Junior IC
Key Skills
- IT Experience
- Data Center Experience
- Problem Management
- Network Management
- Management Experience
- Solaris
- Customer Support
- ServiceNow
- IT Service Management
- ITIL
- Project Management
- Operating Systems
About Company
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more
