Referral Representative Peace Haven

M-F 8-5 Peace Haven Clinic

Pay Range

EDUCATION/EXPERIENCE: High school diploma or GED equivalent with two years office or clerical experience required. Experience in a healthcare or medical environment with knowledge of medical terminology and various insurance plans preferred. Medical terminology as required by department to be served.

LICENSURE CERTIFICATION and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Reviews insurance plans for referral requirements. Obtains referral authorizations or pre-certifications from the insurance plans by contacting the carrier. 2. Schedules appointments in other areas of the Medical Center for x-rays and various lab work. 3. Contacts specialist clinics to obtain appointments for patients. Follows physician or nurse directions as to the timeframe in which patient should be seen. 4. Coordinates appointments for clinic patients with physicians outside of the Medical Center as directed by attending physician and as required by the patients insurance carrier. 5. Coordinates testing for patients using judgment and discretion as to the seriousness of condition to properly plan for timeframe of tests and types of tests performed. 6. Provides special instructions related to clinic appointments tests or procedures. 7. Performs other related duties incidental to work described herein.

SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Knowledge of medical terminology Computer skills including keyboard and mouse functions e-mail and Microsoft Data entry accuracy of 5000 kph with 3% or less error rate

WORK ENVIRONMENT: Medical office/clinic

PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting carrying pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
• Premium pay such as shift on call and more based on a teammates job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program