Supervisor, Show Direction

Universal Orlando

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profile Job Location:

Las Vegas, NV - USA

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

The Supervisor Show Direction plays a key role in maintaining and elevating the artistic vision and performance quality of entertainment experiences across Universal Horror Unleashed (UHU). This position ensures show standards are consistently upheld through regular in-venue observation performance documentation and delivery of timely actionable coaching and feedback to performers and leadership. The Supervisor also supports the full show quality lifecycleincluding casting rehearsal planning training programs and annual brush-up processes for assigned entertainment portfolioswhile assisting with the development enhancement and launch of new entertainment elements as collaboration with Entertainment Operations Creative Production Designers and cross-functional stakeholders this role helps ensure both new and existing experiences are executed with consistency guest interaction excellence and alignment to the UHU brand and creative intent.


JOB RESPONSIBILITIES:

  • Maintains show quality standards across assigned entertainment portfolios through consistent in-venue observation of creative intent guest interaction quality character authenticity and movement/physicality while providing timely written and verbal performance notes documented evaluations and performance coaching to hold performers accountable and continuously improve execution.
  • Develops documents and executes rehearsal plans and training programs for assigned entertainment portfolios including onboarding proficiency refreshers and role-specific performance development. Leads annual brush-up rehearsals to reinforce established standards and coordinates additional rehearsal support when performance quality concerns are identified or when new expectations are introduced.
  • Supports casting and auditions by partnering with Entertainment Operations to assess staffing needs and conducting auditions and casting at least annually for recurring roles (and as needed due to attrition/operational requirements) using a standardized evaluation process focused on character guest interaction improv and movement/physicality.
  • Supports show development by assisting leadership during creation rehearsal and implementation of new entertainment elements including documentation rehearsal oversight blocking support and performer feedback. Serves as Show Director when assigned.
  • Maintains show quality resources and creative documentation for assigned portfolios including character profiles IP continuity requirements creative reference materials music/video libraries and character bios while researching current trends and new offerings in the themed entertainment industry.
  • Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
  • Perform other duties as assigned.
CERTIFICATIONS LICENSES REGISTRATIONS:
  • LVMPD Non-Gaming Work Card.
EDUCATION:
  • Bachelor of Fine Arts (BFA) is preferred.
EXPERIENCE:
  • 1 years of experience with directorial teaching coaching and/or training experience is required 3 years of experience in a live entertainment and/or theatrical environment is preferred prior supervisory experience leading teams/departments is preferred; or equivalent combination of education and experience.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed.Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE


Required Experience:

Manager

JOB SUMMARY:The Supervisor Show Direction plays a key role in maintaining and elevating the artistic vision and performance quality of entertainment experiences across Universal Horror Unleashed (UHU). This position ensures show standards are consistently upheld through regular in-venue observation ...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Hospitality Experience
  • Management Experience
  • Mediation Experience
  • Guest Services
  • Merchandising
  • Experience with Children
  • Leadership Experience
  • Mentoring
  • Supervising Experience
  • Neonatal Ventilator