Desktop Support 3- 19608
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Description:
We are seeking a service-oriented thorough and self-motivated professional to join our IT support this role you will provide Tier 3 technical support to internal and external users prioritizing and escalating helpdesk requests based on how critical they are to our business processes. You will be tasked with solving complex technical issues to completion and will also collaborate with team members across all departments to assist them with their technical requirements. Hands and feet work will be performed for various facility based tasks as needed.
The successful job applicant will be working out of our customers Burnaby BC / Vancouver BC office building location(s).
Must have skills:
1. Advanced Windows 10 / Windows 11 support experience
2. Advanced Office / O365 application support experience
3. System Administrator experience
Nice to have:
1. Experience troubleshooting application installation and use on Windows based workstations
2. Experience troubleshooting AV hardware and software (MS Teams Logitech WebEx etc.)
3. Experience troubleshooting application installation and use on mobile platforms (Apple Android)
4. Microsoft/Cisco Certifications
We are seeking a service-oriented thorough and self-motivated professional to join our IT support this role you will provide Tier 3 technical support to internal and external users prioritizing and escalating helpdesk requests based on how critical they are to our business processes. You will be tasked with solving complex technical issues to completion and will also collaborate with team members across all departments to assist them with their technical requirements. Hands and feet work will be performed for various facility based tasks as needed.
The successful job applicant will be working out of our customers Burnaby BC / Vancouver BC office building location(s).
Must have skills:
1. Advanced Windows 10 / Windows 11 support experience
2. Advanced Office / O365 application support experience
3. System Administrator experience
Nice to have:
1. Experience troubleshooting application installation and use on Windows based workstations
2. Experience troubleshooting AV hardware and software (MS Teams Logitech WebEx etc.)
3. Experience troubleshooting application installation and use on mobile platforms (Apple Android)
4. Microsoft/Cisco Certifications
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
