Fudgemaker (FT)

Job Summary

The Fudge Maker is responsible for preparing high-quality fudge and candy products sold in the Fudge Kitchen while delivering an exceptional guest experience. This role ensures that all products are prepared according to established recipes and food safety standards and that the Fudge Kitchen remains clean organized and guest-ready at all times.

Under the direction of the Fudge Kitchen Team Leader the Fudge Maker supports daily kitchen and retail operations while modeling Rock City Enterprises mission culture and values.

Essential Duties & Responsibilities

Guest Experience & Service

• Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises mission culture and values.
• Model appropriate guest and partner interactions at all times.
• Ensure guests receive high-quality food items served in a clean welcoming environment in a timely manner.

Fudge Production & Food Preparation

• Prepare fudge products by mixing pouring cutting and finishing according to established recipes and quality standards.
• Strictly adhere to recipe guidelines to ensure consistency and product excellence.
• Follow proper food storage handling and preparation procedures at all times.
• Maintain awareness of food safety practices and comply with all applicable health standards.

Retail & Kitchen Operations

• Perform opening and closing procedures including all standard cashier and Point of Sale (POS) duties.
• Support daily operations of the Fudge Kitchen in collaboration with the team.
• Work with the Fudge Kitchen Team Leader to ensure merchandise is attractively displayed.
• Ensure work areas are properly stocked clean and organized throughout the shift.

Safety Cleanliness & Compliance

• Maintain a clean safe and organized work environment by following safety and sanitation guidelines.
• Ensure kitchen equipment tools and surfaces are cleaned and maintained according to standards.
• Adhere to all organizational processes and procedures consistently.

General Responsibilities

• Perform other duties as assigned by management.

Qualifications

Education & Experience

• Minimum of one (1) year of experience in candy making food preparation or a related field preferred.
• Willingness to receive training if prior experience is limited.

Knowledge & Skills

• Ability to present a professional engaging and polite image to guests and partners.
• Strong teamwork skills with the ability to work effectively in a fast-paced environment.
• Ability to communicate effectively in one-on-one and small group situations.
• Ability to read and understand operational and recipe documentation.
• Basic math skills including the ability to add subtract multiply and divide using U.S. currency.

Availability & Work Requirements

• Flexible availability to work nights weekends holidays and special events as needed.

Physical Demands & Work Environment

• Regular use of hands and fingers.
• Ability to lift and/or move up to 30 pounds.
• Frequent standing walking stooping kneeling or crouching.
• Ability to stand for extended periods.

Company Mission & Core Values

Mission: To create Memories worth Repeating for our Guests and our Partners.

Core Values: Innovation Communication Learning Appreciation Accountability Proactivity