Group Operations & Commercial Lead – Media & Retail

Group Operations & Commercial Lead Media & Retail

• Reporting to: Founder & CEO
• Location: Cape Town / Hybrid (must be willing to travel to Johannesburg and key operating locations)
• Employment Type: Fulltime longterm growth role

Step Into Legacy what if your next role wasnt just another title but a path to ownership

Your mission
Lead. Integrate. Scale. Youll align operations across three entrepreneurial companies in the digital out-of-home (DOOH) retail media and subscription-based adtech space ultimately preparing to step into co-ownership or leadership succession over five years.

Role Overview

• Operational alignment and strategic execution across multiple companies.
• Endtoend management support from business planning to deal negotiation.
• Acting as a senior representative with clients partners property owners and technical teams.
• Supporting sales commercial negotiations and business development.
• Leading key initiatives that enhance revenue profitability and operational excellence.
• Mentoring and upskilling team members to uplift performance.

This role is both strategic and handson and will require comfort with ambiguity ability to execute in a fastchanging environment and commitment to longterm business ownership progression.

Key Responsibilities

Business Leadership & Operations

• Partner with the Founder to define and drive strategic priorities across all companies.
• Oversee multidisciplinary functions including commercial negotiations client relations project management and strategic partnerships.
• Lead planning execution and monitoring of highimpact initiatives and deals.
• Ensure operational excellence financial discipline and growth metrics are met.

Commercial & Client Engagement

• Act as primary liaison with external stakeholders property owners advertisers engineers agents and corporate clients.
• Negotiate commercial contracts and major deals aligned with company goals.
• Support pricing strategy revenue forecasts and new revenue stream development.

Team Leadership & Culture

• Mentor and coordinate core team members to deliver performance and results.
• Foster a professional accountable and entrepreneurial culture across the businesses.
• Drive collaborative implementation of modern tools systems and communication mechanisms.

Strategic Growth & Ownership Progression

• Help identify new market opportunities and business models.
• Contribute to longterm planning for ownership transition and or legacy succession.
• Lead with integrity adaptability and commercial rigor.

Ideal Candidate Profile

Skills & Experience

• Business acumen: You think commercially and can translate strategy into measurable results.
• Communication: Articulate persuasive and professional in all business environments.
• Negotiation: Confident in negotiating deals and commercial contracts.
• Industry insight: Strong familiarity with media advertising retail infrastructure and clientfacing roles (or the ability to learn quickly).
• Leadership: Capable of driving teams managing stakeholders and aligning operations across companies.
• Adaptability: Comfortable wearing multiple hats solving complex problems and operating with agility.

Personal Traits

• Energetic committed and prepared to invest personally in longterm business growth.
• Comfortable representing leadership externally and internally.
• Entrepreneurial mindset with initiative and selfdrive.
• Integrity resilience and responseability.

Qualifications

• Bachelors degree in Business Marketing Media Commerce or equivalent (preferred).
• Proven experience in business operations sales leadership consulting strategy or media.
• Experience in digital media advertising or retail ecosystems an advantage.