External Manufacturing & Operations Specialist

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

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Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent to join our Vision team as anExternal Manufacturing & Operations Specialist located inJacksonville Florida.

Position Summary

The External Manufacturing & Operations Specialist supports day-to-day activities related to third-party manufacturing partners including marketing kits and indirect materials procurement. The role focuses on operational coordination data management supplier performance monitoring and the execution of procurement processes partnering closely with Quality Engineering EHS Finance and Supply Chain Source.

Role Purpose

This dual-role position provides structured operational support to (1) the Sr. Manager External Manufacturing and (2) the Internal Operations team that manages key indirect materials. The role creates capacity for strategic external manufacturing initiatives while driving process efficiencies cost control and supplier performance in the indirect materials space. The Specialist acts as a coordination point between internal operations third-party suppliers and external manufacturing partners to ensure seamless execution and timely decision support.

Support Allocation (Guideline)

60% External Manufacturing support; 40% Indirect Materials Procurement support (flexes with business needs).

Key Responsibilities

Third-Party Partner Support

Coordinate routine communication with contract manufacturers and service providers (status actions follow-ups).

Track vendor performance metrics (KPIs) and support issue documentation escalation and closure.

Ensure vendors meet J&J safety quality compliance and sustainability expectations.

Provide administrative and analytical support for contract-related activities in partnership with Supply Chain Source.

Indirect Materials & Operations Support

Support procurement and sourcing of indirect materials (e.g. MRO facility services maintenance).

Maintain supplier files purchase orders and documentation in alignment with J&J policies and controls.

Partner with Internal Operations to identify consolidations standardizations and sourcing efficiencies across key categories.

Coordinate cross-functionally (EHS Quality Engineering Finance) to ensure timely purchasing support and materials availability.

Decision Support to Sr. Manager External Manufacturing

Prepare concise analyses scorecards periodic reports and business case inputs/analysis to enable data driven prioritization and decision-making.

Consolidate inputs from vendors and internal teams to highlight risks trends and required follow-ups.

Maintain action logs and ensure decision trackers are current and distributed on time highlighting risks and opportunities.

Analytics & Reporting

Maintain dashboards/trackers for vendor performance PO cycle times inventory or materials availability and cost efficiency metrics.

Use Excel and enterprise data (SAP/Ariba) to perform basic analysis; leverage AI tools to accelerate report generation and insights.

Ensure data accuracy version control and timely distribution of weekly/monthly reports.

Stakeholder Engagement

Facilitate clear timely communication between internal teams and external business partners.

Schedule/coordinate/lead/co-lead meetings capture minutes and actions and follow through to completion.

Compliance & Systems

Execute procurement activities in adherence to J&J procurement policies ethical standards and applicable regulations (e.g. FDA ISO 13485).

Use Ariba SAP and other enterprise systems for purchasing transactions reporting and vendor management tasks.

Maintain auditable documentation and support readiness for internal/external reviews.

Process & Continuous Improvement

Identify opportunities to streamline documentation reporting and communication workflows across both support areas.

Support small-scale process improvement initiatives (Lean/Six Sigma concepts) and share best practices.

Document standard work (SOPs work instructions templates) to drive consistency and reduce cycle time.

Key Outcomes / Success Measures

On-time completion of vendor communications data updates and procurement transactions.

Accurate and timely maintenance of supplier KPIs and performance reports; reduction in manual rework.

Measured cycle-time improvements in PO processing issue escalation or materials availability.

Reduction of administrative burden on Sr. Manager External Manufacturing evidenced by timely decision-ready materials.

Error-free documentation and adherence to sourcing and regulatory requirements.

Positive stakeholder feedback from Internal Operations External Manufacturing Quality Source and Finance.

Scope & Key Interfaces

External Manufacturing (primary support to Sr. Manager).

Internal Operations & Production Support (indirect materials).

Quality Assurance; Engineering; EHS; Supply Chain Source; Finance.

Third-party manufacturers and indirect suppliers.

Tools & Systems

SAP (purchasing transactions material/vendor data).

Ariba (requisitions approvals supplier information).

Microsoft 365 (Excel SharePoint Teams) and Copilot for productivity.

Basic exposure to Power BI or dashboarding tools (preferred).

Required Qualifications:

Bachelors degree in Supply Chain Business Engineering or related field.

2 plus years of experience in supply chain operations procurement vendor management or related roles.

Familiarity with regulated manufacturing environments (medical device or pharma preferred).

Strong analytical organizational and follow-through skills; attention to detail for managing supplier performance and procurement data.

Proficiency with Microsoft Office SAP and Ariba; ability to learn new systems and AI-enabled productivity tools.

Preferred Qualifications

Experience supporting cross-functional teams in fast-paced matrixed environments.

Exposure to Lean Six Sigma or operational excellence toolkits.

Ability to support problem-solving and propose practical data-informed solutions.

Leadership Imperatives

Connect: Build trusted relationships across internal teams and with suppliers; communicate clearly listen actively and share knowledge to enable team success.

Shape: Seek out facts and data identify small improvements and contribute ideas that enhance safety quality service and cost outcomes.

Lead: Take accountability for commitments model the Credo and ethical standards escalate risks early and follow through to closure.

Growth & Development

This role provides a strong development platform for future opportunities in external manufacturing supply chain operations sourcing and vendor management. Exposure to cross-functional partners and systems builds readiness for more advanced specialist or analyst roles.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

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