Startup Success and Events Associate

About Greentown Labs

Greentown Labs is a 501(c)(3) nonprofit accelerating climatetech innovation for the planet people and prosperity. As the worlds largest climatetech and energy startup incubator Greentown catalyzes ecosystems to provide entrepreneurs mission-critical access to labs equipment customers capital talent community and resources for business and leadership growth. Greentown is home to more than 250 startups and has supported more than 675 since its founding in 2011; these startups with a survival rate of 88 percent have collectively created more than 16600 jobs and raised more than $12.5B in funding. For more information visitorfollow Greentown on LinkedIn.

Position Overview

We are seeking a Startup Success & Events Associate passionate about supporting entrepreneurs and startups advancing climatetech this role youll enhance the experience of our startup members by assisting with onboarding planning and executing best-in-class events that convene and connect the regional climate and energy ecosystem and supporting member communications. This position is ideal for someone who enjoys working with people staying organized and ensuring things run smoothly behind the scenes.

This role will report to the Director of Startup Experience & Events.

What Youll Do

• Support event logistics before during and after events including space setup and breakdown catering support name tags signage vendor management and more

• Manage event supply inventory including consumables name-tag materials swag and more

• Support post-event efforts including uploading registrants to data systems importing photos to shared drive and adding recordings to vimeo

• Support the logistical planning and execution of smaller day-time events including visitor tours workshops and lectures

• Design graphics and signage for event promotion operations and speaking programs

• Assist with planning and running community events like lunch and learns Member Mixers Town Halls and office hours to maximize engagement

• Support the onboarding and offboarding of startup members including managing processes in Salesforce and other internal systems

• Help create and update member materials and intranet content

• Support internal communications through flyers intranet updates and graphic design using Canva

• Track and review Certificates of Insurance (COIs) update Salesforce records and run compliance reports

• Perform regular office walkthroughs to ensure shared spaces are clean and well-stocked

• Monitor and respond to member requests via the internal ticketing system (JIRA) and member suggestion box

• Provide front desk and reception coverage during assigned shifts

Who You Are

• Passion for climate sustainability innovation ESG corporate social responsibility social enterprise startups and/or storytelling

• Excellent communication and interpersonal skills

• Commitment to diversity and inclusion

  • A strong commitment to creating an inclusive and welcoming environment for all and a belief that climate action must be inclusive to be effective.

• Flexible and adaptable

  • Mission-oriented with a can-do attitude and interest in learning on the job.

  • Ability to adjust to changing priorities and handle unexpected situations with a high level of professionalism.

• Proactive and self-motivated

  • Ability to take initiative work independently and manage time effectively.

• Highly organized and detail-oriented

  • Meticulous attention to detail and ability to manage complex logistics and competing demands.

Qualifications

• Currently pursuing or recently completed a degree in event/hospitality humanities environmental studies/science entrepreneurship or a related field with a strong academic record

• Relevant experience in event planning hospitality or programming

• Basic graphic design skills or experience with Canva (or similar platforms)

• Customer service or member support experience preferred

• Proven initiative and leadership in academic professional or extracurricular settings

• Strong organizational and multitasking abilities with attention to detail

• Positive attitude adaptability and eagerness to learn in a fast-paced environment

• Comfortable working with digital tools such as Asana Salesforce and Google Workspace

General Physical Demands

Reasonable accommodations will be provided upon request to enable candidates to perform the essential functions of the position.

• Communication:Regularly required to communicate with others in person via phone and virtually/electronically.

• Stationary Work:Prolonged periods working on a computer.

• Mobility:Regularly moving around the office to interact with colleagues access files and attend meetings.

• Physical Demands:Lifting and carrying up to 20 lbs.

Additional Considerations

• Late Hours:Evening work will be necessary for events roughly once a week.

Work Location and Schedule

This role requires on-site work at Greentown in Somerville MA at least three days per week including at least four evenings per month. Remote work up to two days per week is available with manager approval and schedule coordination. Hours may vary based on event needs.

Compensation and Benefits

• $18/hour

• Temporary employee benefits package.

• Unlimited use MBTA pass

• Be a part of a dynamic and growing organization committed to making a positive impact on the world.

• Work in a collaborative and supportive environment with opportunities for professional development.

Equal Opportunity Statement

Greentown Labs is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity and/or expression pregnancy status as a veteran genetic information and basis of disability or any other federal state or local protected class.

Greentown Labs seeks to fully represent our community and constituenciesparticularly low-income communities and communities of colorto amplify those voices and provide opportunities to participate in the direction and leadership of the organization. We actively encourage candidates from broad diverse backgrounds to apply.

Accommodations:In compliance with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) Greentown Labs will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. To request an accommodation during the application process please contact.

At-will Employment

This job description is for informational purposes only and does not constitute a contract of employment for any specific duration. Employment with Greentown Labs is at-will meaning that the employment relationship can be terminated by the employee or the Company at any time for any reason with or without notice.