Director of Quality, Manufacturing Operations

Purpose of Position

The Director of Quality Manufacturing Operations is responsible for developing deploying and maintaining all aspects of the quality management system of FlightSafety Internationals Simulation Systems division managing all quality policies procedures processes programs and practices to assure the organization of continuous improvement conformance and effectiveness with the appropriate standards and regulations.

Tasks and Responsibilities

• Directs the quality department team and programs to support the FlightPlan.
• Responsible for results in terms of product quality and conformance to regulations and organizational policies. Will act as the Management Representative for Quality.
• Develops and deploys the quality system that ensures product conformance to defined requirements.
• Develop and track Key Performance Indicators.
• Ensure ongoing compliance of the organizations QMS to existing or new quality standards (ISO9001 AS9100 etc.).
• Responsible for CAPA continuous process improvement auditing projects and a good understanding of business risk-reward tradeoffs in project management.
• Knowledge of Quality documentation process Document Control practices as well as managing documents records forms work-instructions in an easy-to-use and fast retrieval system.
• Periodically reviews the suitability and effectiveness of the quality system with executive management. Understand comply and improve established company SOPs policies and procedures.
• Leads all continuous improvement initiatives for FlightSafety Simulation Systems
• Manages interactions with customers and regulatory authorities concerning the quality of products systems and processes.
• Work with purchasing & production in the evaluation of suppliers and selection of potential suppliers.
• Work with customer service program managers marketing and engineering to determine and resolve customer-initiated actions for improvement.
• Identifies and manages continuous improvement projects that may span multiple sections or departments/divisions with the objectives of achieving quality reliability and cost improvements.
• Use process mapping techniques such as Lean and/or Six Sigma process improvement methodologies to reduce waste and improve quality outputs.
• Share across the FlightSafety International family of businesses/divisions improvement ideas and guidance as requested and determined in consultation with the organizations executive and senior-level managers.

Minimum Education

• Four-year degree required in Engineering &/or Technical discipline.

Minimum Experience

• Minimum of 12 years of manufacturing/technical business experience.

Knowledge Skills Abilities

• Strong project management skills required.
• Must be a self-starter with a desire to drive change throughout the business.
• Must be a customer advocate.
• Certified Black Belt or enrollment in certification program preferred.
• Strong computer skills required including Access Word Excel JMP (or other stats package) Visio and ERP system utilization.

This position may require access to information that is subject to compliance with the U.S. export regulations including but not limited to the Arms Export Control Act (AECA) the International Traffic in Arms Regulations (ITAR) the Export Administration Regulations (EAR) and Office of Foreign Assets Control (OFAC) regulations. For roles subject to these regulations applicants must qualify as a U.S. Person or FlightSafety must be granted the appropriate authorization from the governing agencies whose technology and information comes under its jurisdiction. Please understand that any job offer that requires the approval of an export license will be conditional on FlightSafety Internationals determination that it will be able to obtain an export license in a timeframe consistent with our business requirements. A U.S. Person according to the applicable definitions is a U.S. Citizen U.S. lawful permanent resident (green card holder) or protected individual such as a refugee or asylee.

Some positions will require the successful applicant be eligible to obtain a Security Clearance which may require U.S. Citizenship.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; use hands to finger handle or feel; climb or balance and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. While performing the duties of this Job the employee is occasionally exposed to moving mechanical parts; high precarious places; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.