As Credit Controller for Rubax Lifts Ltd you will be responsible for managing and ensuring the efficient collection of the companys receivables. This role requires proactive engagement with other departments and direct interaction with clients to ensure the timely collection of outstanding invoices. Reporting to the Credit Control Team Leader and as a member of the Order to Cash Team you will play a key role in delivering the companys working capital targets and supporting long-term cash collection initiatives.

You will also collaborate closely with the wider Schindler finance community to ensure alignment with Group credit policies standards and reporting requirements. The role offers opportunities for personal and professional growth within both the local and global Schindler organisation as well as the chance to work with a supportive and dynamic team.

Key Requirments

• Maintain a robust credit control system and procedure ensuring they align with the companys financial policy.
• Monitor debtor balances to ensure a reduction in debtors days.
• Manage the collection of payments and customer accounts.
• Complete daily cash allocation via Sage / bespoke system called CASH
• Foster and maintain high-quality relationships with clients and internal stakeholders.
• Monitor and manage client credit limits and ensure risk is minimised.
• Regularly report and present to management on outstanding issues informing them of potential debtor problems.
• Work closely with the sales and customer service departments to resolve outstanding queries.
• Ensure that debts are paid in a timely manner meeting set targets for overdue debt.
• Initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion.
• Regularly review and improve the companys credit control procedures.
• Leading effective cash collection calls with the ops leader and ops Admin to ensure actions are understood and
  followed through.
• Providing up-to-date assessment of recurring slow / failed payers for potential operational service amendments /
  stops.
• Take ownership and lead corrective actions when performance falls below-agreed standards.
• Manage complex disputes and escalate higher-level disputes to the Team Leader.
• Responsible for (working alongside Treasury) achieving nil unallocated cash
• Making available bad debt write-off proposals with the proven collection effort and present to the management
  team.
• Responsible for establishing documenting and maintaining all Standard Operating Procedures for an optimized
  credit control operation.

There is significant interaction with key operational stakeholders across the business so strong and clear communication (verbal and written) is necessary.

Other requirements for the successful individual include:

• Managing third-party debt recovery agents
• Proven work experience 3 year as a Credit Controller preferably within the engineering industry.
• Proficient use of Office 365 (Excel Word PowerPoint Outlook). SAP experience and Power BI will be highly
  regarded.
• Construction Services and related industries preferred.