Route Supervisor Denver Refreshment Services

Route Supervisor

Denver Beverage & Denver Refreshment Services is a family owned and operated business founded in 1986. Our Mission is to provide our business partners with exceptional service high quality beverages and supplies that help them succeed. We are committed to delighting our clients and their customers while creating opportunities for our valued caring employees. Deliver outstanding results by establishing a culture of exceptional execution and rewarding those who create great outcomes.

Our Core Values are:

• Deliver Outstanding Customer Service at every level
• Expect excellence from our Team
• Never stop learning
• Value Integrity and hard work
• Embrace diversity and inclusivity
• Recognize Achievement

The Route Dispatch Supervisor is responsible for all dispatching of deliveries for the entire marketplace including Colorado Springs. Additionally this role will manage the Denver Refreshment Services employees Colorado Springs Employees and Route Associates. This role will supervise support and develop a team of Route Drivers and Route Sales representatives. Must be able to communicate daily with clientele as well as upper management.

Job Responsibilities

• Driving profitability and growth of existing and potential customers and maintaining the market centers total managed volume.
• Develops the Service and Safety culture and utilizes Route Sales leadership skills in building employee performance to grow base business and enhance client partnerships.
• Utilizing strategic and leadership skills to facilitate employee selection development retention and strong customer relationships.
• Maintain all DOT/CMV records and ensure 100% compliance with all DOT drivers.
• Maintain all DVIR compliance and truck maintenance
• Resolves route service issues for clients visiting client sites when needed to follow up and/or evaluate issues.
• Manage Mico Market software and clientele.
• Daily Route Checkin/Checkout management
• Foster effective communication at all levels of the organization.
• Plans schedules assigns and monitors daily route assignments to ensure clients are serviced by company standards and agreements.
• Provides route sales employees with ongoing feedback to include recognition and/or coaching on route growth opportunities performance productivity sales skills development service partnerships safety equipment operation routing vehicle inspection and client retention risk.
• Maintains all business records documentation and administrative standards as required to include personnel records delivery and invoice records product and asset inventories DOT requirements and client sales.
• Ability to lift 50 Lbs regularly while training employees

Qualifications

Prior Management or supervisory experience preferred

Requires a minimum of 2-4 years of experience in transportation logistics or related tasks

Bachelors Degree preferred

Must have a valid drivers license and be able to obtain DOT certification to operate DOT-regulated vehicles.

Must have a clean driving record for 5 years.

Client interaction communication organization/time management multi-tasking and computer skills are critical to the success of this role.

The ability to work efficiently and independently

Proficiency in Microsoft Office; specifically Word PowerPoint and Excel