Senior Merchant Expertise Specialist

This is Worldline

We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.

The Opportunity:

As a Specialist in the Merchant Expertise Team you are at the forefront of defining and implementing integrity risk measures especially in the domains of scheme AML and KYC. Youll play a key role in drafting procedures and work Instructions handling various onboarding and ODD escalations and more ensuring that the company and our merchants adhere to the highest standards of integrity risk management. This includes the following key responsibilities:

Day-to-Day Responsibilities:

Define develop and maintain procedures (SOP&WI) and risk modelling rules to ensure top-notch integrity risk compliance;
Interpret any changes or updates in Integrity (scheme AML KYC) rules ensuring all relevant stakeholders are informed promptly;
Facilitate training sessions for other internal stakeholders on SOP&WI related to integrity risk;
Handling onboarding escalations for the Merchants deviating from standard onboarding flow ;
Manage extraordinary approvals adhering to the 4-eye principle and in line with the MSRCC & other committee structures;
Manage various Merchant monitoring and Transaction monitoring escalations;
Oversee the Merchant portfolio ensuring quality assurance and risk mitigation;
Support outreach and engagement efforts with partners flagship merchants and the sales team ensuring collaboration and alignment. Assist in the management reporting and tracking of action lists for the team;
Assist in the communication of statuses risks and issues to senior management and stakeholders including progress reports executive summaries and presentations;
Be an active part of a collaborative team environment;

Who Are We Looking For:

We look for big thinkers. People having a strong analytical and problem-solving skills and love to work with multiple stakeholders. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:

Bachelors degree in business administration finance or a related field
Previous experience in risk management compliance or a related area preferably within the payment industry;
A deep understanding of AML regulations payment schemes standards and principles of transaction monitoring;
Strong analytical and problem-solving skills with the ability to think strategically and tactically; tendency towards a holistic approach to things;
Ability to work independently in a fast-paced environment and manage multiple tasks;
Team player with exemplary communication skills;

Perks & Benefits:

At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semi-annual bonus
• Glasses/lenses reimbursement

Shape the evolution

Ww are an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to ownLearn more about life at Worldline at are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers we inform you that Worldline Financial Services (Europe) S.A. a joint-stock company Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast-paced environment

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