Sr. Solutions Delivery Partner OmniChannel Marketing
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Job Location:
Dallas, IA - USA
Monthly Salary:
$ 94500 - 163800
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 110000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1600 associates who come from all walks of life. We call different communities home but our shared values bind us together. Invitation Homes is a place where possibility lives.
The OmniChannel Senior Solutions Delivery Partner is a senior individual contributor who serves as the primary execution and optimization lead for owned lifecycle marketing channels including email SMS and push notifications.
Reporting to the Senior Director of OmniChannel Marketing this role is responsible for translating omnichannel strategy into highperforming scalable execution acting as a subject matter expert and driving continuous optimization across the customer lifecycle.
What Youll Do
Channel Leadership & Execution
- Own the endtoend execution of lifecycle marketing initiatives across email SMS and push ensuring campaigns are delivered with speed quality and consistency.
- Serve as the daytoday authority on owned channel performance best practices and optimization approaches.
- Partner closely with the Senior Director to operationalize lifecycle and personalization strategies across key customer journey stages.
Performance & Optimization
- Analyze channellevel performance and customer behavior to identify trends risks and opportunities.
- Develop actionable insights and recommendations that inform leadership decisions and future campaign direction.
- Lead testing and optimization efforts (A/B testing segmentation strategies journey improvements) to improve engagement conversion and retention.
Martech & Platform Expertise
- Act as a subject matter expert in Salesforce Marketing Cloud (or similar platforms) advising on configuration capabilities and scalable use cases.
- Partner with Technology and CRM teams to support enhancements data improvements and integration initiatives.
- Ensure campaigns and journeys are built in alignment with platform best practices data governance and compliance requirements.
CrossFunctional Enablement
- Collaborate with marketing operations field creative and technology teams to ensure seamless execution and alignment across touchpoints.
- Influence outcomes without direct authority by aligning stakeholders around datadriven insights and shared objectives.
- Provide guidance documentation and informal mentorship to junior marketers or channel users to elevate omnichannel maturity.
Process & Standards
- Define and maintain channelspecific SOPs templates and best practices to improve efficiency and reduce execution risk.
- Identify opportunities to streamline workflows improve reporting visibility and enhance campaign scalability.
- Support strategic initiatives that advance customer experience brand consistency and business performance.
Who Were Looking For
- Bachelors degree in Marketing or a related field
- 68 years of progressive experience in lifecycle CRM or omnichannel marketing
- 3 years of deep handson experience with Salesforce Marketing Cloud or a comparable platform
- Proven expertise in email marketing; SMS and push experience strongly preferred
- Demonstrated ability to analyze data and translate insights into recommendations for senior leaders
- Strong project management skills with the ability to manage complex initiatives independently
- Excellent written and verbal communication skills; able to influence across levels without direct authority
- Experience establishing scalable processes documentation and best practices
- High proficiency in Microsoft Office tools (Excel PowerPoint Word Outlook)
- Working knowledge of federal fair housing laws and applicable local housing provisions
Why Invitation Homes
We stand for flexibility opportunity and a home that people can make their own. Its as true for our associates as it is for our residents. Just like we help our residents live freer we liberate our associates careers too. Our associates know that at Invitation Homes goals matter potential is unlocked and careers thrive. Invitation Homes isnt just a workplace it is a possibility place. Invitation Homes offers the below to each new associate:
- Competitive pay and an annual bonus program for all associates
- Generous paid time off plans including vacation accrual sick time volunteer time and standard and floating holidays
- 401k with matching company contributions
- Awesome work environment with casual dress
- Team events and gatherings
- Employee resource groups: Together with Women Asian Alliance Black Collective Juntos Gen Next and Open Invitation.
Salary Range
The salary range for this position is: $94500.00 - $163800.00 plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individuals skills experience qualifications location and applicable employment laws.Compensation and Benefits
To attract and retain top talent were pleased to offer competitive compensation and benefits including:
Annual bonus program
Health dental vision and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual sick time standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other factor protected by applicable federal state or local law. If you have a disability or special need that requires accommodation please contact us at .
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
#LI-JA1Required Experience:
Senior IC
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
The nation’s premier home leasing company, provides professionally managed, updated homes for rent in desirable neighborhoods for a more inviting life.
