Operations Control & Monitoring Specialist (mfd)

At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable.

As an Operations Control & Monitoring Specialist you will oversee realtime fleet monitoring ensure proper device connectivity maintain accurate geolocation data for stations and support vendor billing processes. You will analyze operational trends build dashboards and provide insights that strengthen safety connectivity and overall operational efficiency.

About the Role

• Monitor vehicles in real time through dashcam and operational platforms identifying unsafe driving device failures disconnections and critical incidents.
• Escalate and track incidents with Business Partners and Traffic Control ensuring all alerts are documented and closed properly.
• Track and manage SIM cards routers and connectivity status across all units coordinating activations replacements and issue escalation.
• Register update and audit station locations ensuring accurate GPS coordinates operational details references and technical documentation.
• Validate and track invoices related to connectivity monitoring systems maintenance and telecom services resolving discrepancies with vendors and Finance.
• Generate weekly and monthly reports on alerts connectivity performance billing status route activity occupancy and recurring operational issues.
• Build dashboards and provide analytical insights to support decisionmaking and improve operational reliability.

About You

• Bachelors degree in Logistics Operations Management Telecommunications Engineering Systems Engineering Industrial Engineering International Business or a related field.
• 23 years of experience in operational monitoring fleet control centers telecom/IoT device management or connectivity-based operations.
• Experience with dashcam platforms and realtime monitoring tools.
• Knowledge of geolocation GPS coordinates SIM cards routers (4G/5G) and connectivity troubleshooting.
• Advanced Excel skills and strong ability to structure and interpret operational reports.
• Analytical mindset attention to detail problem-solving effective communication and ability to work under pressure.
• Basic experience with invoice validation vendor followup and accounts payable processes

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling courses and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes training courses and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location please check out this link:Locations - Flix Career

Why Join Flix

At Flix youll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path.
As we continue to expand across the globe you can make a real difference in how we work.

If youre ready to grow and lead your journey Flix is the place for you!