DescriptionPOSITION SUMMARY
The Doorman is the first point of contact for guests and plays a vital role in creating a memorable and personalized arrival and departure experience. This role embodies the hotels values by delivering exceptional hospitality anticipating guest needs and maintaining a warm welcoming presence at all times. The ideal candidate is polished attentive and committed to delivering worldclass service in a luxury environment.
- Warmly greet all guests upon arrival and departure with a professional courteous and engaging manner.
- Open hotel doors assist with luggage and provide seamless coordination with bell and concierge teams.
- Escort guests to transportation or hotel entrances when appropriate.
- Anticipate guest needs and provide proactive support including offering directions local recommendations and general hotel information.
- Assist with arranging taxis private cars or valet services.
- Maintain an impeccable knowledge of hotel facilities services and local attractions.
- Monitor the hotel entrance to ensure safety security and traffic flow while maintaining a welcoming atmosphere.
- Manage guest and visitor access according to hotel protocols.
- Work closely with the bell team concierge reception and security to ensure flawless guest transitions.
- Communicate guest arrivals VIP needs and special requests promptly and accurately.
- Support smooth operations during peak arrival and departure times.
Follow all company policies and procedures and report accidents injuries and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Move at a speed required to respond to work situations (e.g. run walk jog). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- Education: High school diploma
- Related Work Experience: 2-5 years of experience in a similar position
- Strong communication skills and a naturally warm welcoming personality.
- Ability to remain calm and composed in a fastpaced environment.
- Physical ability to stand for long periods and assist with luggage.
- Fluent English
- License or Certification: Hungarian Drivers licence
- EU Work authorization
ABOUT THE PROPERTY
Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site) the hotel is housed in the impressive Drechsler Palace on the citys most luxurious shopping street located directly across from the State Opera House.W Budapest features 151 stylish guest rooms and suites including one Extreme WOW the brands lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar both sure to be embraced by locals as a place to mix and mingle as well as the signature W Lounge the brands evolution of the traditional hotel lobby where guests can go to see and be seen. Three meeting and event spaces including a Great Room for larger celebrations are available along with an Away Spa FIT fitness center and WET pool. Guests can also expect the W brands signature Whatever/Whenever service philosophy providing guests whatever they want whenever they want it.
ABOUT THE BRAND
At W we go all in. We are vibrant alluring and personal. We dont take ourselves too seriously. We are irreverent energetic and spontaneous. We have an edge. We are bold brave and confident. We do everything with intention. We are sophisticated thoughtful and aspirational. W sits alongside luxury and is not confined by it W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests passions providing insider access to whats new and whats next. If youre ready to create the energetic W scene that is magnetic to everyday connectors around the world then we invite you to explore a career with W Hotels.W Hotels does not recruit we cast Talent.
BENEFITS WE OFFER:
- Healthy meals on duty
- Room F&B Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
- Learning and development opportunities
- Travel allowance within Budapest after probation period
- SZÉP card fringe benefit/ cafeteria after probation period
- Employee referral bonus
- Discounted breakfast offers at Marriott International hotels in Budapest
- Different employee recognition schemes
- Awards and celebrations (Length of Service Award Talent of the month etc.)
- Private medical service (managers only)
- Other local benefits in Budapest e.g. discounted theatre museum concert tickets etc.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
DescriptionPOSITION SUMMARY The Doorman is the first point of contact for guests and plays a vital role in creating a memorable and personalized arrival and departure experience. This role embodies the hotels values by delivering exceptional hospitality anticipating guest needs and maintaining a wa...
DescriptionPOSITION SUMMARY
The Doorman is the first point of contact for guests and plays a vital role in creating a memorable and personalized arrival and departure experience. This role embodies the hotels values by delivering exceptional hospitality anticipating guest needs and maintaining a warm welcoming presence at all times. The ideal candidate is polished attentive and committed to delivering worldclass service in a luxury environment.
- Warmly greet all guests upon arrival and departure with a professional courteous and engaging manner.
- Open hotel doors assist with luggage and provide seamless coordination with bell and concierge teams.
- Escort guests to transportation or hotel entrances when appropriate.
- Anticipate guest needs and provide proactive support including offering directions local recommendations and general hotel information.
- Assist with arranging taxis private cars or valet services.
- Maintain an impeccable knowledge of hotel facilities services and local attractions.
- Monitor the hotel entrance to ensure safety security and traffic flow while maintaining a welcoming atmosphere.
- Manage guest and visitor access according to hotel protocols.
- Work closely with the bell team concierge reception and security to ensure flawless guest transitions.
- Communicate guest arrivals VIP needs and special requests promptly and accurately.
- Support smooth operations during peak arrival and departure times.
Follow all company policies and procedures and report accidents injuries and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Move at a speed required to respond to work situations (e.g. run walk jog). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- Education: High school diploma
- Related Work Experience: 2-5 years of experience in a similar position
- Strong communication skills and a naturally warm welcoming personality.
- Ability to remain calm and composed in a fastpaced environment.
- Physical ability to stand for long periods and assist with luggage.
- Fluent English
- License or Certification: Hungarian Drivers licence
- EU Work authorization
ABOUT THE PROPERTY
Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site) the hotel is housed in the impressive Drechsler Palace on the citys most luxurious shopping street located directly across from the State Opera House.W Budapest features 151 stylish guest rooms and suites including one Extreme WOW the brands lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar both sure to be embraced by locals as a place to mix and mingle as well as the signature W Lounge the brands evolution of the traditional hotel lobby where guests can go to see and be seen. Three meeting and event spaces including a Great Room for larger celebrations are available along with an Away Spa FIT fitness center and WET pool. Guests can also expect the W brands signature Whatever/Whenever service philosophy providing guests whatever they want whenever they want it.
ABOUT THE BRAND
At W we go all in. We are vibrant alluring and personal. We dont take ourselves too seriously. We are irreverent energetic and spontaneous. We have an edge. We are bold brave and confident. We do everything with intention. We are sophisticated thoughtful and aspirational. W sits alongside luxury and is not confined by it W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests passions providing insider access to whats new and whats next. If youre ready to create the energetic W scene that is magnetic to everyday connectors around the world then we invite you to explore a career with W Hotels.W Hotels does not recruit we cast Talent.
BENEFITS WE OFFER:
- Healthy meals on duty
- Room F&B Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
- Learning and development opportunities
- Travel allowance within Budapest after probation period
- SZÉP card fringe benefit/ cafeteria after probation period
- Employee referral bonus
- Discounted breakfast offers at Marriott International hotels in Budapest
- Different employee recognition schemes
- Awards and celebrations (Length of Service Award Talent of the month etc.)
- Private medical service (managers only)
- Other local benefits in Budapest e.g. discounted theatre museum concert tickets etc.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
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