Staff - Union
Job Category
CUPE 116
Job Profile
CUPE 116 Hourly - Sales Attendant - Food Services
Job Title
Sales Attendant - Residence
Department
Residence Dining Front-of-House UBC Food Services Student Housing and Community Services
Compensation Range
$22.06 - $23.32 CAD Hourly
Posting End Date
February 19 2026
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
Ongoing
This Job Requisition is for eight (8) vacancies.
At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.
Job Description SummaryServing customers taking payment and preparing food in food service restaurants residences and retail outlets.
Organizational StatusReports to Supervisor or Manager.
Work PerformedProvides exceptional customer service to guests in accordance with UBC Food Services customer service standards taking guest kes customer food orders at counter or at tables; prepares and calculates bills for payment.
Accurately and with minimum error processes guests orders in computer or POS system and accepts payment via cash meal plan card vouchers debit or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies.
Recommends food inventory levels and calls in approved orders; assists in maintaining inventory. Performs a physical check on products to ensure proper rotation of items and to review expiry dates
Assists culinary staff in the preparation of menu items such as meat vegetables desserts pastry sandwiches salads and specialty items; portions plates wraps and packages menu follows recipes proper portion control and reduces waste at all stages of preparation and service.
Prepares made-to-order sandwiches; plates portions and dispensing menu items to guests in a serving line in accordance with pre-determined UBC Food Services customer service standards or franchise standards.
Sets up service counter and replenishes supplies for sale ensuring appropriate stock levels and proper stock rotation in refrigeration storage and counter display units. Maintains a clean work environment.
Busses tables and cleans tables and cleans tables wipes chairs and condiment stations kitchen preparation areas kitchen equipment and seating areas. Notes any areas that require additional cleaning maintenance and or repair and advises supervisor or manager.
Assesses and ensures quality of finished product prior to serving correct signage is in place for all menu items being served at their work station.
Maintains a fundamental working knowledge of allergens ingredients and is able to provide answers to guest inquiries regarding ingredients of menu items served.
Performs the duties of other food service workers on a relief basis as operationally required.
Maintains proper standards of sanitation and safety in accordance with FoodSafe UBC policy and UBC Food Services safety guidelines. Maintains adherence to the UBC Food Services dress code.
Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Consequence of Error/JudgementMakes minor decisions related to sequence of duties. Errors may negatively impact customer experience.
Supervision ReceivedWorks independently under general supervision.
Supervision GivenNone. May assist in training new employees or guide student workers.
Minimum Qualifications- Willingness to respect diverse perspectives including perspectives in conflict with ones own
- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion
Preferred QualificationsCompletion of Grade 10 and Food Safe Level 1 Certificate.1 years relevant experience or the equivalent combination of education and service and cash handling experience required.