RQ10384 | Business Analyst, Senior x2

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Business Analyst Senior x2

8 years experience

Opportunity Details

Client ReferenceRQ10384
# of Openings2
Start DateApril 1 2026
End DateMarch 31 2027
Days for Contract247
Extension1 time
Assignment TypeOnsite
Days in Office5 days a week
Location5700 Yonge StreetToronto ON
ClusterChildren Youth & Social Services Cluster
MinistryMinistry of Public and Business Service Delivery and Procurement

Must Haves

  • Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
  • Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
  • Strong understanding of system analysis and design including experience working with web-based technologies databases and COTS applications like Cúram.
  • Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.
  • Experience in implementing managing and optimizing AI-driven solutions to improve operational efficiency and decisionmaking.

Nice to Haves

  • N/A

Rated Requirements

Requirements Gathering and Analysis 40%

  • Experience in gathering analyzing and documenting user requirements.
  • Expertise in defining user stories prototyping and translating business needs into functional specifications.
  • Ability to conduct user research develop personas and create journey maps for enhanced user experience.

Systems Thinking Design and Problem Solving 40%

  • Proven leadership in managing agile teams providing direction on technical and business solutions.
  • Ability to collaborate on problem-solving during incidents triaging issues and ensuring swift resolution.
  • Expertise in balancing competing priorities and resolving complex problems in system design and functionality.

Communication Skills 20%

  • Excellent verbal and written communication skills to liaise with clients clarify business requirements and explain technical solutions
  • Experience preparing business cases system documentation and user manuals for diverse audiences.

Description

Responsibilities

  • Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering stakeholder management and facilitating workshops to ensure alignment and successful project outcomes.
  • Perform system analysis design testing and implementation of applications ensuring alignment with strategy and standards.
  • Define and manage user stories participate in sprint planning backlog refinement and ensure that business needs are reflected in technical solutions.
  • Conduct user research and develop personas to understand user needs and create journey maps to improve service delivery and customer experience.
  • Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
  • Collaborate with technical teams to manage incidents triage issues and ensure prompt resolution while keeping stakeholders informed of progress.
  • Consult with clients on changes/modifications recommend system enhancements and assist in the development of training plans.
  • Prepare system documentation user manuals and other relevant materials to support system implementation and maintenance.
  • Assist in planning application development activities providing direction and support to ensure that deliverables meet business and technical standards.

General Skills

Technical Knowledge & Expertise:
  • Strong background in systems analysis requirements definition prototyping and feasibility studies.
  • Knowledge of SDLC methodologies COTS tools and web-based technologies.
  • Experience with systems integration and data-mining/reporting-based tools.

Analytical & Problem-Solving Skills:

  • Ability to gather and analyze complex business problems assess options and recommend optimal solutions.
  • Experience in evaluating system designs and their impact on service delivery.

Leadership & Collaboration:

  • Ability to collaborate with cross-functional teams providing direction to ensure that business needs are met within agile development frameworks.
  • Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.

Communication & Interpersonal Skills:

  • Excellent communication skills for liaising with stakeholders gathering requirements and explaining technical details to non-technical users.
  • Ability to prepare comprehensive documentation business cases and training materials.

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Required Experience:

Senior IC

Business Analyst Senior x28 years experienceOpportunity DetailsClient ReferenceRQ10384# of Openings2Start DateApril 1 2026End DateMarch 31 2027Days for Contract247Extension1 timeAssignment TypeOnsiteDays in Office5 days a weekLocation5700 Yonge StreetToronto ONClusterChildren Youth & Social Services...
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Key Skills

  • SQL
  • Agile
  • Business Analysis
  • Visio
  • Waterfall
  • Business Process Modeling
  • Requirements Gathering
  • Business requirements
  • JD Edwards
  • SDLC
  • Systems Analysis
  • Data Analysis Skills

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