[UNION] Resident Manager, Multifamily

Newark, DE - USA

Monthly Salary: $ 44 - 52

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title

UNION Resident Manager Multifamily

( Description SummaryThis role will oversee management of building operations maintenance and resident relations. Qualified candidates will have a minimum of 5 years previous experience as a Resident Manager/Superintendent in a residential environment. Experience utilizing BuildingLink is required.

Job Description

ESSENTIAL JOB DUTIES:

Supervise building staff members including assigning work coaching and developing staff hiring and disciplinary actions.
Diagnose and repair problems in such areas as HVAC electrical plumbing major appliances carpentry emergency systems flooring hardware accessories masonry painting water features and waste management systems.
Collaborate with property management and fellow maintenance team members to coordinate repairs maintenance schedules and unit turns.
Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to the Property Manager.
Manage apartment turnovers ensuring units are impeccably clean mechanically sound and freshly painted before new residents move in.
Coordinate with vendors and contractors for third-party services.
Inspect property mechanical systems and grounds by utilizing inspection software; immediately address safety issues with management.
Work with the Property Manager and Facilities team on various reports such as incidents and management reports.

FINANCIAL MANAGEMENT:

Participate in preparing annual budgets and managing controllable expenses.

RESIDENT SERVICES:

Provide excellent customer service to residents addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries.
Assist in the preparation of staff work and preventive maintenance schedules daily rounds as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
Apply company service standards to enhance resident satisfaction and loyalty.

QUALIFICATIONS SKILLS AND ABILITIES:

Minimum of 5 years Resident Manager experience
Experience using BuildingLink Microsoft Office programs
Exceptional organizational interpersonal communication and problem-solving/conflict resolution skills
Financial acumen to forecast and budget for building and labor related expenses
Ability to prioritize and work in a fast-paced multi-faceted environment
Extreme attention to detail and follow-up tasks
Strong leadership with a proactive approach to problem solving required.
Customer Service oriented with the ability to keep calm in stressful situations.
Must be able to respond quickly to Emergencies.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $44.20 - $52.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield

Required Experience:

Manager

Job TitleUNION Resident Manager Multifamily( Description SummaryThis role will oversee management of building operations maintenance and resident relations. Qualified candidates will have a minimum of 5 years previous experience as a Resident Manager/Superintendent in a residential environment. Expe...