Manager, Continuous Improvement Maturity

Vertiv is seeking a high-performing Manager Vertiv Operating System (VOS) to drive Lean transformation governance support and continuous improvement across the enterprise. This role partners with both enabling functions and business units to embed Lean thinking improve process discipline and strengthen Vertivs operating system through coaching facilitation and aligned leadership routines.

The VOS Manager supports governance leads improvement projects tied to governance maturity and accelerates adoption of VOS standards while serving as a coach integrator and change leader across teams.

Key Responsibilities

1. Governance Support & Operating System Maturity

• Support the development deployment and refinement of VOS governance standards routines and frameworks.
• Lead projects and change initiatives that strengthen VOS maturity alignment and compliance across functions.
• Coordinate updates to VOS documentation and process guidance.
• Monitor governance-related KPIs and provide insights to leadership to support decision-making.
• Identify gaps risks and opportunities within governance processes and collaborate with stakeholders to implement improvements.
• Ensure consistency and alignment of VOS processes KPIs and maturity practices across business units and enabling functions.

2. Business Unit & Functional Support

• Serve as a partner and coach to business units and functional leaders deploying VOS.
• Support teams in establishing high-performance routines standard work visual management and structured problem solving.
• Facilitate alignment of VOS practices across Finance HR IT Legal Marketing Strategy and operational teams.
• Drive cross-functional integration and alignment of operating practices expectations and performance rhythms.

3. Coaching Facilitation & Lean Deployment

• Coach leaders and teams in Lean methodologies maturity assessments process design and continuous improvement tools.
• Facilitate Kaizen events workshops and rootcause problemsolving sessions that generate measurable improvements.
• Guide teams in developing ownership accountability and a culture of continuous improvement.
• Provide structured coaching plans and support based on maturity levels and functional needs.

4. Continuous Improvement Program Support

• Support the design deployment and continuous improvement of Vertivs CI programs and capability-building initiatives.
• Coach Green Belts CI practitioners and functional improvement teams through structured problem-solving.
• Collaborate with CI leadership to align CI initiatives with VOS standards and governance structures.
• Assist with program assessments capability development program administration and measuring CI program effectiveness.
• Promote sharing of best practices lessons learned and improvement successes across regions and business units.

5. Cross-Functional Alignment & Change Leadership

• Lead change initiatives that enable adoption of VOS standards governance requirements and maturity improvements.
• Partner with VOS leadership to support enterprise-level initiatives that require strong operating system execution.
• Drive alignment across functions and remove barriers to engagement execution and sustainability.
• Support VOS strategic planning by providing feedback on system performance gaps and opportunities.

Qualifications

Required

• Bachelors degree or equivalent experience (710+ years).
• Lean Six Sigma Black Belt (required).
• 57+ years experience in Lean continuous improvement operational excellence or transformation roles.
• Proven success leading Lean projects and guiding change across global matrixed environments.
• Strong facilitation coaching and communication skills.
• Experience supporting governance frameworks or operating mechanisms.
• Excellent documentation process development and analytical skills.
• Proficiency with common business tools; Power BI and Smartsheet experience preferred.

Preferred

• Advanced degree in Business Engineering or related field.
• Experience with maturity models organizational change frameworks or process governance.
• Experience supporting both enabling functions and operational business units.

Skills & Competencies

• Data-driven decision-making
• Ability to simplify complex processes
• Strong project and change management capability
• Ability to lead cross-functional teams without direct authority
• Ability to balance strategic execution with hands-on coaching
• Strong relationship-building and stakeholder management

Travel

• 1025% (with occasional international travel).