Carrier Sales Representative Brokerage Task

The Carrier Sales Representative will be responsible for building a qualified carrier network negotiating competitive rates and matching capacity to customer freight in real time. Without this dedicated role it will unable to reliably secure trucks maintain service levels or protect margins on customer shipments which would significantly delay the launch and growth of the brokerage. This position will also manage execution activities such as dispatching tracking and tracing issue resolution and communication with both carriers and internal stakeholders.

Key Responsibilities:

      Develop and maintain strong relationships with carriers (assetbased carriers owneroperators and small fleets) to build a reliable capacity network for key lanes and customers.

      Source qualify and onboard new carriers in alignment with company compliance safety and insurance standards leveraging TMS tools such as Aljex and integrated carrier onboarding solutions.

      Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met.

      Match the right truck to the right load based on equipment type location transit time and service expectations using internal load boards and external marketplaces as needed.

      Execute and manage shipments from tender to delivery including dispatching carriers confirming appointments and communicating pickup/delivery instructions.

      Utilize digital visibility tools such as MacroPoint and MyCarrierPortal to enable realtime tracking monitor ETA and maintain high tracking compliance across active loads.

      Proactively track and trace shipments identify exceptions and resolve service issues (delays breakdowns missed appointments OS&D) while keeping customers and internal teams informed.

      Update and maintain accurate records of carrier profiles rates load details communications and status updates in the TMS (e.g. Aljex) and related platforms.

      Collaborate closely with customer sales operations and accounting to support pricing capacity planning claims resolution and ontime invoicing.

      Meet or exceed daily/weekly activity and performance metrics such as outbound calls loads covered margin per load and tracking compliance.

      Manage order entry and create orders for customers through systems phone and email as needed.

      Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures customer complaints or any other matters requiring attention.

      Meet departmental and personal profit margin goals

      Performs other special projects and task as assigned

Qualifications :

      Bachelors Degree preferred

      3 years of transportation experience in carrier sales freight brokerage or truckload operations (TL/LTL) strongly preferred.

      Handson experience with freight brokerage platforms and tools such as Aljex (TMS) MacroPoint (realtime visibility) and webbased carrier portals like MyCarrierPortal or similar systems.

      Strong negotiation communication and relationshipbuilding skills with proven ability to manage carrier relationships in a highvolume environment.

      Ability to multitask prioritize and remain calm under pressure in a fastpaced timesensitive environment.

      Proficiency with basic computer applications (email spreadsheets webbased platforms) and comfort learning new logistics technologies.

      Detail-oriented with strong organizational and problem-solving skills.

      Ability to work effectively in a fast-paced environment both independently and as part of a team

      Highly motivated enthusiastic and self-driven with a strong commitment to achieving results

Preferred Skills:

      Experience operating within a modern digital freight environment using realtime visibility and automated tracking tools.

      Knowledge of U.S. overtheroad transportation market including equipment types regional markets and seasonality.

      Track record of achieving or exceeding carrier sales KPIs (load count margin carrier compliance ontime performance).

      Tools: Experience working with Aljex or similar TMS MacroPoint or comparable realtime tracking solutions and carrier portals such as MyCarrierPortal.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract