Verifying Official

Founded in 2014 Crossroads Talent Solutions LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience we specialize in connecting talented professionals with rewarding career opportunities ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF) the United States Army the United States Navy and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.

Description

Crossroads is seeking a Verifying Official to perform the Identification Card Administration Support Services for 2 Identification Card Issuance Offices located at the MNCC Personnel Support Detachment on the Naval Weapons Station Joint Base Charleston SC.

Requirements

-Ensure all customers are acknowledged verbally upon arrival interprets customers inquiries review customers provided source documents and verify customers eligibility.

-Upon completion of the review the contractor shall record the customers time of arrival and place in queue for issuance of ID card.

-Maintain multiple copies of standard customer service hand out and issue them to potential customers as requested.

-Promote and fully advocate the use of DEERS-RAPIDS ID CARDS Self-Service & Online Appointment Scheduler for efficient delivery of customer service in meeting processing & issuance objectives.

-Verify customers paperwork and issuance of military identification cards without exceeding 15 minutes per customer.

-Perform routine operator maintenance on RAPIDS workstations and printers (i.e. change laminate add toner printers paper etc) and provide input on work activities to the Government as required.

Qualifications

-Pass a background Check

-High School diploma

Benefits

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Crossroads Talent Solutions LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race color religion sex sexual orientation gender identity national origin age disability status genetic information marital status ancestry protected veteran status or any other characteristic protected by applicable federal state and local laws.

Equal Opportunity Employer/Veteran/Disabled