Money Advisor

Permanent Full-time (37 hours per week)

At Stockport Homes were passionate about supporting our customers to thrive. Were looking for a skilled and motivated Money Advisor to join our dynamic Income and Money Advice this rewarding role youll provide expert advice on welfare benefits income maximisation and reducing household outgoings helping customers sustain their tenancies and improve their financial wellbeing.

If youre committed to delivering high quality advice enjoy working in a fastpaced environment and want to be part of a team that puts customers at the heart of everything wed love to hear from you.

As a Money Advisor you will:

• Provide proactive and reactive welfare benefits advice to an expert level.
• Support customers in completing benefit applications challenging incorrect decisions seeking backdates and resolving overpayments.
• Offer dedicated advice to help sustain tenancies and prevent homelessness.
• Carry out affordability assessments for new tenants ensuring longterm tenancy sustainability.
• Research and apply relevant benefit caselaw to support more complex cases.
• Prepare written submissions and represent customers at firsttier benefit tribunal hearings.
• Manage a busy caseload while meeting productivity targets such as calls visits and income gains.
• Build strong working relationships with colleagues and partners including the DWP and debt advice services.
• Promote Money Advice services across the organisation contributing to innovative and customerfocused service development.

Were looking for someone who:

• Has proven experience providing income maximisation and welfare benefits advice.
• Possesses expert-level knowledge of benefit legislation regulations and the impacts of welfare and housing reforms.
• Is highly organised able to manage a demanding caseload and consistently meet performance targets.
• Builds effective relationships with partners and colleagues to maximise customer outcomes.
• Is solutionsfocused innovative and committed to continuous improvement.
• Holds a full driving licence and has access to a vehicle.

The SHG Be You approach sums up our belief that everyone has the right to be who they are and to be that person at work in line with SHGs looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

This role will be onSkylight Termsand conditions.

The successful applicants appointment will be subject to satisfactorybasicclearance by the Disclosure and Barring Service.

We understand that if youdontmeet every requirement you may be hesitant to apply but westill want to hear from you and encourage you tosubmitan applicationdetailing your experiences achievements and the value you can bring to our team.

If you require any reasonable adjustments to complete your application please contact the People & OD Team on

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed please apply directly through our careers page.

Ready to apply

If youre passionate about helping people maximise their income and stabilise their finances wed love to hear from you.

In your application please outline how your skills and experience make you the best candidate for this role.

Join us and help make a real difference in the lives of Stockport residents.

We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.

Closing Date: 1st March 2026

Interview Date: 12th March 2026

Welcome to Stockport Homes Group (SHG) an umbrella organisation for four socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockports largest landlord managing over 12000 properties on behalf of Stockport Council and Private Landlords as well as our own growing portfolio of new build homes.

As builders landlords architects and developers we believe in collective responsibility for more affordable housing. Equally through a commitment to a range of wrap around services we look for ways to improve peoples lives: fromadvice and support on health and wellbeing to employmenteducational opportunitiesand help in the home.

All our profit is reinvested within thegroup to maximise opportunities for those who most need our help.

Companies within SHG:

Stockport Homes- Stockport Homes was formed in 2005 to manage housing stock across Stockport on behalf of Stockport Council. As a limited company we operate as an ALMO which is an Arms length management organisation so whilst the company is owned by the Council we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.

Three Sixty - Three Sixty delivers innovative high-quality construction maintenance and facilities management services across Stockport Greater Manchester and Cheshire. We are trades people who operate with a friendly community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.

Skylight - SKylight is a Charitable Community Benefit Society established in 2018 dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.

Viaduct Housing Partnership - Formed in 2017 Viaduct is a development partnership between Stockport Homes Group and Stockport Council focusing on building more affordable homes in Stockport.

SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey.