Accor is in partnership with one of the Worlds Leading Airlines to manage the Lounge Operations at Changi Airport. We are looking for a dedicated and highly organized Operations Administrator to support the smooth daytoday functioning of the airport this role you will provide comprehensive administrative and operational support across multiple departments ensuring accuracy in documentation seamless coordination between teams and efficient execution of key processes. You will play a vital role in supporting both front and backofhouse teams contributing to an exceptional and consistent guest experience within the lounge environment.
Key Responsibilities
Provide administrative support for daily lounge operations including maintaining documents trackers SOPs and shared folders.
Prepare operational materials such as reports briefings and internal communications.
Manage airport pass processes (applications renewals cancellations expiry tracking) and liaise with airport authorities.
Support people administration including roster updates timesheet checks leave submissions and coordination with the People & Culture team.
Assist with general operations such as invoices purchase requisitions training coordination engagement activities and reports.
Manage certifications ensuring timely registration and renewals for Food Hygiene and First Aid.
Qualifications :
12 years of administrative or operations support experience preferably within hospitality aviation or serviceoriented environments.
Familiarity with timekeeping systems rostering tools and administrative workflows is an advantage.
Knowledge of airport pass processes compliance requirements and operational logistics is beneficial.
Strong interpersonal and communication skills with the ability to engage effectively across all stakeholder levels.
Excellent organizational and timemanagement skills with a sharp eye for detail and accuracy.
Proven ability to handle confidential and sensitive information with discretion.
Adaptable and able to multitask effectively in a fastpaced dynamic environment.
Additional Information :
Our culture of inclusion welcomes everyone regardless of race gender and background.
Remote Work :
No
Employment Type :
Full-time
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